Senior KYC Investigator: Automate & Elevate Risk Programs

Mercury; Portland (OR); On-site; USD 96,000 - 120,000; Full time

Job summary

Mercury, a fintech company building banking and financial workflows, is seeking an ODD team member to strengthen KYC risk program and controls. You will collaborate with Compliance, Risk, Product, and other teams to implement automation and scalable processes that reduce friction for customers.

You will lead new operational procedures for outsourcing, refine KYC workflows, and support complex KYC Refresh scenarios while ensuring regulatory compliance in a high-risk environment.

Qualifications

• 3-5 years of experience related to KYC, Risk Investigations, AML, or Sanctions.
• 2+ years of experience building programs or processes.
• Experience with KYC Verification Software such as Alloy, MidDesk, Socure

Responsibilities

• Lead development and implementation of new operational processes, creating comprehensive procedures to support BPO outsourcing and execution.
• Partner cross-functionally with Compliance, BSA, Product, Risk Strategy, and other teams to enhance Mercury's ongoing due diligence program and drive operational efficiency through data and technology.
• Continuously refine and standardize desktop procedures for various KYC workflows to improve operational efficiency, accuracy, and regulatory compliance.
• Support complex KYC Refresh and related workflow cases as needed to ensure accurate and consistent execution.
• Identify opportunities to reduce unnecessary case volume by proposing auto-clearing logic.
• Maintain and enhance metric dashboards to monitor control performance, remediation status, and operational effectiveness

Skills

KYC

Risk Investigations

AML

Sanctions

Data & Technology

Process Improvement

Tools

Alloy

MidDesk

Socure

Job description

Mercury, a fintech company building banking and financial workflows, is seeking an ODD team member to strengthen KYC risk program and controls. You will collaborate with Compliance, Risk, Product, and other teams to implement automation and scalable processes that reduce friction for customers.

You will lead new operational procedures for outsourcing, refine KYC workflows, and support complex KYC Refresh scenarios while ensuring regulatory compliance in a high-risk environment.