Senior Knowledge Management Specialist - (Washington, DC; Hybrid)

ZipRecruiter; Washington (District of Columbia); On-site; USD 90,000 - 125,000; Full time

Job summary

Join CONSTANT as a Senior Knowledge Management Specialist, where you will play a key role in the Office of Fleet and Asset Management. Utilize your expertise in SharePoint and KM principles to enhance organizational efficiency, with the opportunity to lead projects and mentor junior team members. Enjoy a supportive work environment and a comprehensive benefits package while making an impact in a dynamic team committed to safety and excellence.

Benefits

Healthcare Insurance

401(k) with Employer Match

Flexible Paid Time Off

Professional Development

Work From Home Stipend

Qualifications

• 4-10 years of relevant KM experience.
• Expertise in SharePoint administration.
• Strong understanding of KM principles.

Responsibilities

• Lead Knowledge Management initiatives at OFAM.
• Oversee SharePoint management and customization.
• Develop training programs for junior specialists.

Skills

Communication

Problem-solving

Organizational

Education

Bachelor's degree in Information Systems, Business Administration, Technical Communication or related field

Tools

SharePoint

Job description

Job DescriptionJob Description

Come join our dynamic team of professionals with a passion for making the world a safer place. We are a small, rapidly expanding company with a reputation for delivering high-quality services to our clients. If you're looking to grow with an innovative team where you can make an impact within a supportive, collaborative, and flexible work environment-we're the place for you!

About Your Position

CONSTANT is seeking a Senior Knowledge Management (KM) Specialist to support the Office of Fleet and Asset Management (OFAM). OFAM mission is to provide effective and efficient management of Customs and Border Protection's (CBP) fleet and asset resources. This includes acquiring and disposing of vehicles and equipment, maintaining and repairing fleet assets, ensuring compliance with regulations and standards and supporting operational needs through efficient asset management.

This Is What You'll Do

The Senior Knowledge Management (KM) Specialist will play a crucial role in supporting knowledge management initiatives. This position requires a strong understanding of SharePoint administration, customization, and troubleshooting, and a passion for aligning knowledge management practices with organizational goals. The ideal candidate will have excellent communication, organizational, and problem-solving skills, and be able to work collaboratively with a diverse team.

• Lead and manage knowledge management initiatives within the Office of Fleet and Asset Management
• Oversee SharePoint administration, customization, and troubleshooting
• Align KM strategies with organizational goals and objectives
• Design and implement effective information structures
• Plan, execute, and manage complex KM projects
• Make strategic decisions and drive process improvements
• Develop and deliver comprehensive training programs
• Lead and mentor junior KM specialists
• Ensure compliance with information management regulations

Qualifications

• Bachelor's degree required (Information Systems, Business Administration/Analytics, Technical Communication) or a relevant field
• 4-10 years of relevant KM experience
• Expertise in SharePoint administration and management
• Strong understanding of KM principles and best practices
• Proven ability to lead and manage projects
• Excellent communication and interpersonal skills
• Strong decision-making and problem-solving abilities
• Ability to influence and collaborate with stakeholders
• Knowledge of information management regulations and security standards
• Must pass a CBP Background Investigation (BI)

Location, Compensation & Benefits

• DMV area
  • Work on-site 1-day a week in DC

Competitive compensation is based on the capability of the candidate.

Comprehensive benefits package that includes:

• Healthcare Insurance (including a 100% employer-paid coverage option)
• Dental Insurance
• Vision Insurance
• Employee Assistance Program "EAP" (company paid)
• 401(k) with Generous Employer Match
• Flexible Paid Time Off
• Ten (10) Paid Holidays
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• AFLAC Critical Illness, Hospital, Accident Plans
• Volunteer Paid Time Off
• Professional Development
• Work From Home Stipend
• Life and AD&D Insurance (company paid)
• Long Term (company paid)

About CONSTANT

CONSTANT is an award-winning consultancy focused on executing our mission of making the world a safer place. We are an 8(a)-certified and Economically Disadvantaged Woman Owned Business (EDWOSB) with a long history of helping clients across all levels of government and the private sector prepare for catastrophic disasters and emerging threats. Our core areas of expertise include emergency management, emerging threats, health security, and healthcare preparedness. Across those areas, we provide planning, training, exercise, outreach, and staffing services. We are deeply committed to delivering superior customer service, providing a platform for our team members to thrive and prosper, and embodying our signature entrepreneurial spirit and core values. Learn more about CONSTANT here.

CONSTANT is certified as an 8(a) and Economically Disadvantaged Woman-Owned Small Business (EDWOSB). We are an Equal Opportunity Employer and provide reasonable accommodation to applicants with physical and/or mental disabilities. We value and encourage and solicit applications from all qualified applicants without regard to ; ; ; ; ; ; marital status; ; or expression; family responsibilities; matriculation; physical or mental disabilities; source of income; political affiliation; genetic information; status as a protected veteran; place of residence or business; or any other characteristic protected by federal, state, or local law. If you are interested in applying for employment with CONSTANT and need special assistance or accommodation to apply for the position, please call [phone]. Determination on requests for reasonable accommodation are made on a case-by-case basis. CONSTANT is a federal contractor supporting veteran candidates.

CONSTANT is also a Great Place to Work certified organization.

https://www.greatplacetowork.com/certified-company/7025083

We are an E-Verify participating employer.

Disclaimer

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job.