Senior Key Agency & Pro Market Field Support Specialist

Canon Solutions America; Dallas, Seattle, Chicago, Boston, Melville (TX, WA, IL, MA, NY); Remote; USD 76,000 - 115,000; Full time

Job summary

An established industry player is seeking a Senior Key Agency & Pro Market Field Support Specialist to enhance its presence in the professional imaging market. This exciting role involves utilizing your technical expertise to educate and support professional clients while exploring new business opportunities. You will conduct training seminars, provide technical assistance, and collaborate with various departments to ensure successful product launches. If you are passionate about photography and eager to make a significant impact in a dynamic environment, this position is perfect for you. Join a team that values innovation and commitment to excellence in digital imaging.

Benefits

Employee referral bonus

Employee discounts

Casual dress code

Volunteer opportunities

Canon welcome kit

Qualifications

• 5+ years of experience in professional photography and photojournalism.
• Professional knowledge of cameras, lenses, and imaging techniques.
• Ability to travel extensively and conduct training seminars.

Responsibilities

• Demonstrate and educate on Canon imaging products to key users.
• Provide technical support and training for imaging professionals.
• Collaborate on product launches and marketing initiatives.

Skills

Photojournalism

Professional Photography

Technical Product Expertise

Image Editing

Workflow Management

Communication Skills

Training and Education

CRM Knowledge

Education

Bachelor's Degree in Imaging or Related Field

Tools

Canon Imaging Products

Job description

About the Role

We have an exciting opportunity for a Senior Key Agency & Pro Market Field Support Specialist (Sr Specialist, Technical) to join our Key Agency & Pro Market Field Support Team within the Canon USA Business Partner Group (BPG). If you have experience in the professional photojournalism and/or professional photography and video industries and an interest in supporting, educating, and engaging with that market, this could be the job for you! Utilize your technical product expertise and industry experience to demonstrate Canon’s imaging products and services with the goal of supporting current professional clients and exploring new business opportunities. Ideal candidate will work remotely, based in close proximity to a major metropolitan city/airport hub in order to facilitate travel. This position requires frequent overnight travel to events, meetings, workshops, and/or productions. This position is full time and is considered virtual. The office will be open 5 days a week; however you will not be required to report to the office unless there is a specific business need. Note that work schedules and office reporting requirements may change from time to time based on business needs.

Your Impact

1. Visit key professional end users to demonstrate and educate on Canon imaging products.
2. Provide support to imaging professionals and end users, which may include evaluation loans, troubleshooting, demonstrating equipment, and responding to questions regarding advanced product applications, workflow, and imaging techniques.
3. Plan and conduct internal, dealer and client training seminars in collaboration with the sales teams to educate about the features, specifications and applications of Canon’s imaging products.
4. Collaborate with Canon’s Marketing and Product Planning departments to provide support on product launches, marketing collateral, events, and other special projects.
5. Assess technical support requirements for the industry and develop/schedule appropriate activities and programs.
6. Participate in research, planning, and execution of trade shows, activations and events supporting the professional imaging market.
7. Develop audio/visual and technical documentation support materials to enhance information presented during training and technical demonstrations.
8. Follow up on assigned leads and identify and develop new business contacts with potential customers to increase Canon's share in the professional market.
9. Communicate, advise and collaborate with the sales organization regularly.
10. Compile product and market information, document business activities, and report on customer feedback and sentiment.
11. Represent Canon in on-camera interviews, social media, and marketing assets.
12. Develop enduring ties and communication with key end user clients and partners. Provide valuable customized solutions, and maximize the scope of our technology, world class service, and human capabilities to support this goal.
13. Use technical and industry expertise to support other internal departments such as Canon Professional Services (CPS), product and business planning, marketing, and sales support.

About You: The Skills & Expertise You Bring

1. Bachelor's degree in a relevant imaging, photojournalism, marketing, and/or business field or equivalent experience required, plus 5 years of related experience as an imaging professional.
2. Professional level knowledge regarding cameras, lenses, techniques, and applications to communicate with and support the professional end user.
3. Experience in the technical aspects of on location photojournalism and/or photography including image editing, remote filing, and transmission.
4. Experience working in a still and video hybrid newsgathering environment.
5. Experience working at or with key imaging agencies and/or wire services is preferred.
6. Ability to travel up to 50-70% nationwide, with some opportunities for international travel.
7. This position requires driving; therefore a valid driver's license and acceptable driving record are necessary. Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies.
8. Ability to lift over 50 lbs.
9. Working knowledge of a CRM preferred.

In accordance with applicable law, we are providing the anticipated base salary range for this role: $76,150 - $114,040.

Company Overview

About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue, its parent company, Canon Inc. as of 2023 has ranked in the top-five overall in U.S. patents granted for 38 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa.

Who We Are

Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

What We Offer

You’ll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

And Even More Perks!

• Employee referral bonus
• Employee discounts
• “Dress for Your Day” attire program (casual is welcome, based on your job function)
• Volunteer opportunities to give back to our local community
• Swag! A Canon welcome kit and official merch you can’t get anywhere else

†Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation. We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers’ site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon.

Workstyle Description

Virtual - This position is considered virtual. The office will be open 5 days a week; however, you will not be required to report to the office unless there is a specific business need. Note that work schedules and office reporting requirements may change from time to time based on business needs.

Posting Tags

#PM19 #LI-AV1 #LI-REMOTE #ID22