Senior Key Account Manager: Growth & Partnerships

Bell-; Fredericksburg (PA); On-site; USD 90,000 - 120,000; Full time

Job summary

Bell- is seeking a Customer Account Manager to manage and grow relationships with high-profile, strategic customers, maximizing the value of partnerships and driving account growth.

The ideal candidate will be a brand ambassador and product expert, building trusted relationships at the senior level and collaborating with internal teams to deliver exceptional customer service and business results.

Qualifications

• Bachelor's degree in Sales, Marketing, Business, or a related field; 10+ years of experience in Sales, Marketing, Account Management or a related field.
• Experience in protein sales, food manufacturing, or the consumer packaged goods industry is preferred.
• Demonstrated experience managing key accounts and developing customer relationships.
• Strong business acumen with the ability to analyze sales information and identify growth opportunities.

Responsibilities

• Build and maintain strong, long-term relationships with key customers.
• Manage and grow all aspects of assigned customer accounts.
• Communicate with customers at a senior level regarding account needs, issues, opportunities and inquiries.
• Serve as a primary point of contact and advocate for assigned customers.
• Gather customer feedback and communicate relevant information to internal teams.
• Maintain strong internal communication to ensure customer needs and expectations are understood and addressed.
• Develop innovative ideas and strategies to support customer and company initiatives.
• Identify opportunities to utilize existing and new products to create additional value for customers.
• Partner with Sales, Business Development, and Marketing to establish goals, strategies and projects.
• Lead key initiatives and projects that support sales growth and customer service objectives.
• Monitor and support sales forecasts and analyze sales data to identify trends and opportunities.
• Stay informed about company products, industry trends and customer needs to provide knowledgeable recommendations.
• Perform other duties as assigned.

Skills

Interpersonal skills

Communication skills

Presentation skills

Stakeholder communication

Problem solving

Account strategy

Business initiative

Organizational skills

Project management

Cross-functional collaboration

Customer focus

Innovative ideas

Education

Bachelor's degree in Sales, Marketing, Business, or related field

Job description

Bell- is seeking a Customer Account Manager to manage and grow relationships with high-profile, strategic customers, maximizing the value of partnerships and driving account growth.

The ideal candidate will be a brand ambassador and product expert, building trusted relationships at the senior level and collaborating with internal teams to deliver exceptional customer service and business results.