Senior JIRA/Confluence Administrator

NuAxis Innovations; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

NuAxis Innovations seeks a Senior JIRA/Confluence Administrator to manage enterprise Jira and Confluence, including configuration, workflow design, permissions, integrations, and performance optimization.

The role requires five to eight years of Jira/Confluence administration, plus Atlassian certifications. You will oversee plugins, automation, and upgrades, and ensure secure access, scalable templates, and healthy instances across government-focused environments.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field; OR an Associate's degree plus two (2) additional years of relevant experience.
• Five (5) to eight (8) years of Jira and Confluence administration experience.
• Certifications - Required: Atlassian Certified Professional in Jira Administration or Confluence Administration.
• Certifications - Obtainable After Hire: Second Atlassian administration certification covering the complementary product within 180 days.
• Certifications - Preferred: Atlassian Certified Expert; Jira Service Management specialization; ITIL 4 Foundation.
• Required Skills: Jira and Confluence administration; workflow configuration; custom fields and schemes; permission schemes; project templates; plugin and add-on management; integration configuration; scripting.

Responsibilities

• Administer Jira and Confluence instances, projects, spaces, and user access.
• Design and maintain workflows, screens, custom fields, and permission and notification schemes.
• Manage plugins, add-ons, automation rules, and version upgrades.
• Configure integrations with source control, CI/CD, and enterprise toolchains.
• Develop scripted automation and administrative reporting.
• Monitor performance, optimize indexing, and manage instance health.

Skills

Jira administration

Confluence administration

Workflow configuration

Custom fields & schemes

Scripting

Integration configuration

plugins & addons management

Education

Bachelor's degree in IT/CS or related field

Associate's degree + 2+ years experience

Tools

Atlassian Suite (Jira, Confluence)

ScriptRunner

Jira Automation

REST APIs

Bitbucket / Jenkins integrations

Tempo / Xray / Structure

Jira Align

Job description

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a Senior JIRA/Confluence Administrator for a Full-Time position.

Job Summary

Manages enterprise Jira and Confluence administration including configuration, workflow design, permissions, integrations, and performance optimization.

Key Responsibilities

• Administer Jira and Confluence instances, projects, spaces, and user access.
• Design and maintain workflows, screens, custom fields, and permission and notification schemes.
• Manage plugins, add-ons, automation rules, and version upgrades.
• Configure integrations with source control, CI/CD, and enterprise toolchains.
• Develop scripted automation and administrative reporting.
• Monitor performance, optimize indexing, and manage instance health.

Minimum Qualifications

• Minimum Education: Bachelor's degree in Information Technology, Computer Science, or a related field; OR an Associate's degree plus two (2) additional years of relevant experience. Two (2) years of specialized experience may substitute for one (1) year of the academic requirement.
• Minimum Experience: Five (5) to eight (8) years of Jira and Confluence administration experience.
• Certifications - Required: Atlassian Certified Professional in Jira Administration or Confluence Administration.
• Certifications - Obtainable After Hire: Second Atlassian administration certification covering the complementary product, within 180 days of assignment.
• Certifications - Preferred: Atlassian Certified Expert; Jira Service Management specialization; ITIL 4 Foundation.
• Required Skills: Jira and Confluence administration; workflow configuration; custom fields and schemes; permission schemes; project templates; plugin and add-on management; integration configuration; scripting.
• Preferred Skills: Jira Service Management; Jira Align; automation rules; API integration; Agile and DevOps toolchain integration; federal government experience.

Technical Environment

Jira Software and Jira Service Management; Confluence; ScriptRunner with Groovy; Jira Automation rules; Atlassian REST APIs; Marketplace app administration (Tempo, Xray, Structure); Jira Align; Crowd, SAML, and single sign-on integration; Bitbucket, GitHub, and Jenkins integrations; Atlassian Data Center clustering and indexing

Our Profile

We are an IT company with a unique mission - make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed.Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More.

NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!