Overview
Senior Jira Application Administrator job at Quantaleap. Louisiana.
Role: Senior Jira Application Administrator
Client: State of LA
Location: Remote
Job ID: SR-5225813
Duration: Longterm
Responsibilities
- Part time support with an estimated average of fifteen (15) hours per week.
- Respond to State communication, initiated by the State during the State’s core hours as stated in the Period of Performance section, within 1 hour of communication being sent for communication clearly marked as “critical” or “emergency” and within 2 hours of communication being sent for all other communication.
- Assist with emergencies and critical deadlines on State holidays, weekends, and hours outside of the State’s core business hours.
- Provide maintenance, support, troubleshooting, and updating/upgrading of Jira.
- Oversee the administration, configuration and support of Jira, external application integrations (e.g., GitHub and Bamboo), and Atlassian Marketplace 3rd party applications.
- Identify, respond, research and resolve program, data, or system software problems in consultation with other employees and/or users.
- Provide technical knowledge transfer, training, documentation, mentorship and guidance to State personnel for requested work.
- Assist State personnel and/or other outside resources with upgrades of the Jira environment as necessary.
Mandatory Expertise and/or Relevant Experience
- Experience performing upgrade of multi-node data center instance (9.x version minimum).
- Experience updating Jira application configuration files (e.g., setenv.sh, server.xml, web.xml, application-properties, dbconfiguration, etc.).
- Experience creating and updating Bash scripts.
- Experience maintaining CRON table entries.
- Experience creating and updating Groovy scripts.
- Experience using RHEL command line.
- Experience monitoring and troubleshooting issues with clustered nodes, submitting and working with Atlassian support as necessary.
- Experience with TSQL and creation/alteration of SQL Server database objects (e.g., stored procedures, views, tables, etc.).
- Experience performing Jira project configuration including customized workflow postfunctions, custom listeners, custom events, and complex work item security schemes.
- Experience constructing JQL including advanced functions.
Desirable but Not Mandatory
- Certification as Jira Administrator.
- Set up and use of Jira API's.
- Configuration of external application integrations (e.g., GitHub and Bamboo) and Atlassian Marketplace 3rd party applications.
- AD/LDAP connection and configuration.
- HTML/Javascript.
- Structure.
- Zephyr Squad and/or Zepyr Scale.
- Basic understanding of load balancing and networking.