Senior Java + AS400 Engineer | Remote | 15+ Years | Long Term

TMS LLC; Oregon; Hybrid; USD 150,000 - 190,000; Full time

Job summary

TMS LLC is seeking a senior Java engineer for L3/L4 support, development, and architectural input. The role emphasizes production support, complex integrations with IBM i/AS400, and driving root-cause analysis within ITIL-aligned processes.

You will troubleshoot escalated incidents, design robust Java solutions, mentor junior staff, and collaborate with DevOps, QA, and vendor teams. Remote-friendly with strict incident management expectations.

Qualifications

• 15+ years total IT experience with strong Java development and support.
• L3/L4 support background with complex defect analysis and fixes.
• Extensive hands-on IBM i (AS/400) experience.

Responsibilities

• Provide L3/L4 support for business-critical apps and perform root cause analysis.
• Design, develop, and deploy complex Java solutions interfacing with IBM i/AS400.
• Contribute to architecture decisions and modernization efforts.
• Manage incidents, changes, and service requests per ITIL and SLAs.
• Plan and track work in JIRA; participate in design, build, test, and deployment.

Skills

Java

L3/L4 support

IBM i / AS400

REST/SOAP

JIRA / Agile

ServiceNow ITSM

Code reviews

CI/CD

SQL / DB2

Architecture input

Tools

ServiceNow

JIRA

Git / Bitbucket

IBM i tooling

JT400/JTOpen

Job description

• Contract

Job Description

Location: NJ-based, (Remote)

Experience:15+ years total

Engagement:Multi-application support and project delivery

Visa: Any Visa is fine

Role Summary:

We are looking for a senior Java engineer with deep L3 and L4 support experience and extensive hands-on work on the IBM i (AS400) platform. The role combines production support, complex solution development, and architectural input across multiple business applications. You will resolve escalated incidents, drive root cause analysis, enhance existing systems, and contribute to project delivery in a structured ITIL-governed environment.

Key Responsibilities:

• Provide L3 and L4 support for business-critical applications: troubleshoot escalated incidents, perform root cause analysis, and implement permanent fixes.
• Design, develop, and deploy complex Java-based solutions and integrations, including those that interface with IBM i / AS400 systems.
• Contribute to solution design and architecture: review technical designs, recommend patterns, and guide modernization and integration decisions.
• Support and enhance multiple applications concurrently, prioritizing effectively across incidents, problems, changes, and project work.
• Participate actively in projects from requirements and design through build, testing, deployment, and hypercare.
• Manage incidents, problems, changes, and service requests in ServiceNow in line with ITIL processes and SLAs.
• Plan and track work in JIRA (stories, tasks, defects, sprints, boards, dashboards).
• Perform code reviews, enforce coding standards, and mentor junior and mid-level engineers.
• Create and maintain technical documentation, runbooks, knowledge articles, and support handover material.
• Collaborate with business users, QA, DevOps, infrastructure, and vendor teams; communicate status and risks clearly to stakeholders.
• Participate in on-call or shift rotations and major incident bridges as required.

Required Qualifications:

• 15+ years of total IT experience, with strong Java development and support experience.
• Proven L3 and L4 support background: complex defect analysis, code-level fixes, performance tuning, and vendor escalation handling.
• Extensive hands‑on experience on the AS400 / IBM i platform.
• Experience writing complex solutions and some level of architecture experience (solution design, integration design, technical leadership).
• Demonstrated ability to support multiple applications at the same time and engage in project work.
• Full understanding of ITIL: incident, problem, change, release, and knowledge management, SLAs, and major incident handling (ITIL v3/v4 certification preferred).
• Hands‑on experience with ServiceNow (SNOW) for ITSM and JIRA for work management.
• Excellent analytical, communication, and stakeholder management skills.

Technical Skills

Core Java and frameworks

• Java 8 / 11 / 17+, OOP, multithreading and concurrency, collections, streams, JVM tuning and memory management
• Hibernate / JPA, MyBatis, JDBC

Web services and integration

• REST and SOAP web services, JSON / XML, Swagger / OpenAPI
• Integration patterns, ESB / middleware exposure (Oracle SOA/OSB, MuleSoft, or similar)
• IBM i (AS400) architecture, DB2 for i, libraries, objects, and job management
• RPG / RPGLE, CL, COBOL awareness; reading and troubleshooting legacy code
• JT400 / JTOpen toolkit, JDBC to DB2 for i, data queues, program calls, and Java-to-RPG integration
• Batch job scheduling, spool file handling, and performance analysis on IBM i
• Modernization approaches: API enablement, service wrapping, and incremental refactoring

Databases

• DB2, Oracle, SQL Server, or PostgreSQL; advanced SQL, stored procedures, query tuning and indexing

Build, DevOps, and quality

• Maven / Gradle, Git, Bitbucket / GitHub / GitLab, Jenkins or equivalent CI/CD
• JUnit, Mockito, integration testing, SonarQube / code quality tools
• Docker; Kubernetes and cloud (AWS / Azure / OCI) exposure a plus
• Application servers and web servers: WebLogic, WebSphere, Tomcat, JBoss, Apache / Nginx

Monitoring and troubleshooting

• Log analysis, thread and heap dump analysis, profiling and performance tuning
• Monitoring and APM tools such as Splunk, ELK, Dynatrace, AppDynamics, or New Relic

Service management and delivery tools

• ServiceNow (incident, problem, change, knowledge, reporting), JIRA, Confluence
• ITIL-aligned processes, SLA and KPI reporting, RCA and problem record documentation

Preferred Qualifications

• ITIL Foundation or higher certification; Oracle or Java certifications
• Experience in retail, publishing, distribution, or ERP-integrated environments
• Exposure to Agile / Scrum and hybrid support-plus-project delivery models
• Experience modernizing or migrating legacy platforms
• Experience working with onshore/offshore delivery teams

Soft Skills

• Strong ownership and accountability for production stability
• Calm and structured under major incident pressure
• Clear written and verbal communication with technical and business audiences
• Ability to mentor and influence without formal authority
• Self-driven, able to context-switch across applications and priorities

Additional Information

All your information will be kept confidential according to EEO guidelines.

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