Senior Janitorial Manager

ServiceNet; Northampton (MA); On-site; USD 45,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Senior Janitorial Manager to lead a custodial team in maintaining safe and welcoming environments. This hands-on leadership role involves hiring, training, and supervising staff while ensuring compliance with health and safety regulations. The ideal candidate will have a strong background in custodial management, excellent communication skills, and a commitment to fostering a motivated team. Join a compassionate organization that makes a meaningful difference in the lives of individuals facing various challenges.

Benefits

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Training & development

Tuition assistance

Vision insurance

Generous PTO

Life insurance

Qualifications

• 3+ years custodial experience, including supervisory role.
• Strong knowledge of cleaning methods and safety standards.

Responsibilities

• Lead and supervise custodial staff, ensuring high cleanliness standards.
• Manage daily janitorial operations and conduct inspections.

Skills

Team Leadership

Communication Skills

Time Management

Organizational Skills

Cleaning Methods Knowledge

Education

High School Diploma

Facilities Management Certification

Tools

Microsoft Office

Job description

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Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance
• Vision insurance
  
  
  

Senior Janitorial Manager

Location: Various ServiceNet Buildings

Schedule: Monday-Friday, 4p-12a

Salary Range: $45,000-$50,000 annually

ServiceNet is seeking a dedicated and experienced Senior Janitorial Manager to lead our custodial team in maintaining safe, clean, and welcoming environments across our facilities. This is a hands-on leadership opportunity for someone who thrives on ensuring high standards and supporting a team that plays a critical role in the wellbeing of our clients and staff.

Key Responsibilities

Team Leadership & Supervision

• Hire, train, schedule, and evaluate custodial staff.
• Provide ongoing mentorship and support to ensure a motivated and effective team.
• Assign daily responsibilities and oversee task completion in line with cleanliness and sanitation standards.
• Foster open communication with staff, respond to feedback, and resolve performance issues.
• Deliver responsive customer service by addressing special cleaning requests promptly.
  
  
  

Operational Oversight

• Manage and supervise daily janitorial operations across designated buildings.
• Conduct regular inspections to ensure cleanliness and safety across all areas.
• Design and implement efficient cleaning schedules and procedures.
• Identify and report maintenance needs as they arise.
  
  
  

Inventory & Resource Management

• Track spending and manage custodial supply inventory.
• Order and maintain supplies and equipment, ensuring proper storage and usage.
• Monitor product usage to minimize waste and control costs.
  
  
  

Health & Safety Compliance

• Ensure compliance with health and safety regulations.
• Train staff on proper chemical and equipment use, ensuring a safe working environment.
• Immediately address any safety hazards or concerns.
  
  
  

Qualifications

• High school diploma or equivalent (certifications in facilities management a plus).
• Valid driver’s license and a clean Motor Vehicle Record.
• Minimum 3 years custodial or facilities experience, including at least 1 year in a supervisory role.
• Strong knowledge of cleaning methods, equipment, and safety standards.
• Excellent time management, communication, and organizational skills.
• Comfortable using Microsoft Office and basic office software.
• Flexibility to work occasional weekends as needed.
  
  
  

Physical Requirements

• Lift and move up to 50 lbs.
• Stand, walk, and bend for extended periods.
• Operate cleaning equipment and perform physically demanding tasks.
  
  
  

Benefits:

• Generous PTO (time-off) package.
• Comprehensive health and dental insurance plans.
• Life insurance and long-term disability insurance.
• 403(b) retirement plan.
• Tuition remission for eligible classes.
• Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
• Opportunities for career development and advancement.
• And much more
  
  
  

About ServiceNet

ServiceNet is a compassionate non-profit organization that helps over 8,400 individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With over 1,800 dedicated staff members, we work together to make a meaningful difference in the lives of others.

Learn More About ServiceNet

https://www.servicenet.org/

ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Mental Health Care

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