Senior IVR Project Manager | Salesforce + Call Center

USM; Omaha (NE); On-site; USD 90,000 - 120,000; Full time

Job summary

A leading technology firm based in Omaha is seeking a Senior Project Manager with expertise in IVR technologies. The candidate will manage project teams, ensure timely completion, and handle project budgets effectively. Proven problem-solving skills and proficiency in Microsoft Project are essential. Candidates must have a Bachelor’s Degree or equivalent experience. This role offers a six-month contract with potential for extension and requires US citizenship or full green card status.

Qualifications

• Strong knowledge of IT systems specific to IVR technologies.
• Working knowledge of the Genesys Voice Platform preferred.

Responsibilities

• Assemble project team and assign responsibilities.
• Manage project budget and ensure timely completion.
• Provide clear and concise project communication.

Skills

IVR technology knowledge

SalesForce

Call Center systems

Microsoft Office tools

Microsoft Project

Education

Bachelor’s Degree or equivalent

Job description

A leading technology firm based in Omaha is seeking a Senior Project Manager with expertise in IVR technologies. The candidate will manage project teams, ensure timely completion, and handle project budgets effectively. Proven problem-solving skills and proficiency in Microsoft Project are essential. Candidates must have a Bachelor’s Degree or equivalent experience. This role offers a six-month contract with potential for extension and requires US citizenship or full green card status.