Senior ITS Project Manager

Yoh Services LLC; Boston (MA); On-site; USD 90,921 - 130,872; Full time

Job summary

Yoh is seeking a Senior ITS Project Manager to lead large-scale IT initiatives at the Division of Information Technology Services in Boston. You will drive cross-functional teams, manage stakeholder expectations, and ensure projects meet scope, schedule, and budget while delivering business value.

The role requires a strategic, hands-on leader with a proven track record in complex IT delivery, with hybrid work requiring on-site presence in the Boston office three days per week.

Qualifications

• 8–10 years of progressive IT project management experience in complex, cross-functional initiatives.
• Experience delivering enterprise IT projects such as CRM, ERP, infrastructure, data integration, or cloud-based systems.
• Minimum of 5 years engaging with business units, technical teams, and executive stakeholders to translate business needs into actionable project plans.

Responsibilities

• Lead the planning, execution, and delivery of multiple large and complex IT projects across departments, ensuring alignment with university priorities and strategies.
• Develop and manage detailed project plans, milestones, scope statements, budgets, timelines, and resource allocations.
• Monitor project activities, ensuring currency, quality and integrity of information, while providing consistency in content.
• Present project updates, risks, and performance metrics to governance groups and leadership.
• Track and report on project progress, milestones, risks, issues, and financials.

Skills

Stakeholder management

Project planning

Reporting & transparency

Education

Bachelor’s or Master’s degree in CS/IS/Business or related field

PMP/Agile certification preferred

Tools

MS Project

Smartsheet

ServiceNow

Jira

Job description

Job Description Senior ITS Project Manager

The standard Sr. PM skills apply to this role. Outside of that the projects this resource will focus on will require the below skills

• Strong stakeholder management ( expectations, alignment is critical)
• Project Plan adherence- keep project team focused to deliver on planned project timelines
• Reporting and Transparency – Consistent communication and flagging risks at the right time

Require a seasoned resource who has managed complex projects and difficult stakeholders.

Duration: 12 months

Hybrid 3 days onsite (please confirm candidates can commit to being onsite and the commute)

The Division of Information Technology Services (ITS) is seeking a highly experienced and motivated individual to join our team as a Senior ITS Project Manager. This role is responsible for driving the successful delivery of large-scale, complex IT projects and programs that support the university’s strategic priorities. The Senior Project Manager will lead cross-functional teams, manage diverse stakeholder expectations, and ensure that all initiatives are delivered within scope, schedule, and budget—while aligning to business value and user needs.

The ideal candidate will be a self-starter with a proven track record of managing complex strategic IT initiatives in dynamic environments. This role requires a strategic thinker who is also hands‑on, with strong leadership and influencing skills.

This is a hybrid position that requires on‑site presence in the Boston office three days per week.

1.Qualifications Education

• Bachelor’s or Master’s degree in Computer Science, Information Systems, Business Administration, or a related field.
• PMP, Agile or other relevant project management certification(s) preferred.

Experience

• 8–10 years of progressive IT project management experience, including managing large, complex, cross-functional IT initiatives in matrixed organizations.
• Demonstrated experience incldelivering enterprise-level technology projects, such as CRM, ERP, infrastructure, data integration, or cloud-based systems.
• Minimum of5 years of experience engaging with business units, technical teams, and executive stakeholders to translate business needs into actionable project plans.
• Proven ability to lead diverse project teams, set direction, communicate vision, and influence outcomes without direct authority.
• Experienced in navigating organizational change, managing competing priorities, and driving projects forward in ambiguous or evolving environments.
• A strong history of using data-driven insights to guide project planning and risk management.

Knowledge and Skills

• Expert in project management methodologies, including Waterfall, Agile, and hybrid approaches.
• Proficient with project management tools such as MS Project, Smartsheet, ServiceNow, or Jira.
• Strong analytical and problem-solving skills with the ability to make sound decisions under pressure.
• Excellent verbal and written communication skills with experience presenting to senior leadership.
• Demonstrated ability to build relationships, foster collaboration, and resolve conflicts across diverse stakeholder groups.
• Deep understanding of business processes and IT alignment, with the ability to deliver measurable value.
• Skilled in resource planning and budgeting for large-scale projects.
• Self-motivated, organized, and capable of working independently in fast-paced environments.
• Good understanding of current and emerging technologies and how other enterprises are employing them to drive digital business
• Strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence

2.Key Responsibilities & Accountabilities Identify all key responsibilities (maximum of 5) required of the job in 3-4 sentences and indicate the typical amount of time required for each responsibility. Total percentage of time must equal to 100%.

Responsibility

Percent of Time

Project Leadership & Execution

• Lead the planning, execution, and delivery of multiple large and complex IT projects across departments, ensuring alignment with university priorities and strategies.
• Develop and manage detailed project plans, milestones, scope statements, budgets, timelines, and resource allocations.
• Ensure project deliverables are completed on time, within scope, and on budget while maintaining high quality standards.
• Conduct risk assessments and implement proactive mitigation strategies.
• Monitor project activities, ensuring the currency, quality and integrity of information, while providing consistency in content.

Stakeholder Engagement & Communication

• Serve as the primary liaison between technical teams, business units, and executive sponsors.
• Build and maintain strong relationships with stakeholders at all levels.
• Facilitate effective communication across cross-functional teams to ensure shared understanding of objectives, progress, and changes.
• Present project updates, risks, and performance metrics to governance groups and leadership.

Team Leadership & Collaboration

• Provide direction and support to cross-functional project teams, including internal staff and external vendors.
• Establish clear goals and responsibilities and promote accountability across team members.
• Foster a collaborative environment that encourages innovation, ownership, and problem-solving.

Monitoring, Reporting & Financial Oversight

• Track and report on project progress, milestones, risks, issues, and financials.
• Develop and publish status reports, prepare and modify schedules or plans as required.
• Ensure post-project evaluation, lessons learned, and knowledge documentation.
• Manage project budgets responsibly, identify cost-saving opportunities, and ensure financial accountability.

100%

Estimated Min Rate: $66.50

Estimated Max Rate: $95.00

What’s In It for You?

We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you.

Benefits include:

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice: https://www.yoh.com/privacy-notice