Senior ITR Leader West US Fossil

AL7635 GE Steam Power, Inc.; Denver (CO); On-site; USD 120,000 - 180,000; Full time

Job summary

GE Vernova is seeking an experienced ITR Manager for the Steam Power Fossil West portfolio. You will manage customer relationships across the Western US, drive orders, cash, and margin while coordinating with engineering, finance, sourcing, and repairs to deliver outages and service solutions.

You will own the P&L for assigned accounts, negotiate contracts, and lead strategic plans to grow the regional service business. Travel up to 50% may be required.

Qualifications

• Bachelor’s degree or equivalent; 8+ years in power generation
• 5+ years in the Power Generation industry
• 5+ years in a customer-facing role in power generation
• 5+ years working with GE Steam Turbines and Generator technology

Responsibilities

• Act as the single point of contact to the customer
• Maintain ongoing customer relationships and satisfaction
• Manage customer portfolio P&L and growth
• Support outage planning, execution, and closeout oversight
• Lead proposals and pricing discussions with internal stakeholders
• Drive forecast accuracy and orders/cash/contribution margin growth
• Travel up to 50% as required

Skills

Interpersonal skills

Leadership

Value selling

Communication

Analytical ability

Technical background

Team leadership

Education

Bachelor’s degree

High School Diploma/GED

Tools

Outage Assistant

NEX

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

Job Description Summary Vernova Purpose GE Vernova is accelerating the path to more reliable, affordable, and sustainable energy, while helping our customers power economies and deliver the electricity that is vital to health, safety, security, and improved quality of life. Are you excited at the opportunity to electrify and decarbonize the world? What impact you’ll make As a member of the Steam Power Fossil West ITR team, you will be an active contributor to the Fossil market strategy working with your peers (Commercial Operation, repairs and parts).

This role will require you to manage Steam/Generator customer relationship for the accounts in Western US, while delivering orders, commitments, sales, cash and margin Op Plans for the accounts. Success in this role looks like: Establish yourself as a subject matter expert by demonstrating a level of product and service expertise required to discuss customer requirements/needs and develop a solutions/offering that will meet their needs. Also developing and presenting an offering for the customer, without being approached by the customer, that would improve/impact their business positively. You will be an indispensable ITR Manager, with excellent interpersonal skills, strategic negotiation competences and excellent deal management capabilities. As well, you will be responsible for the P&L of the assigned portfolio with responsibilities for project estimating, contract negotiation, project execution, billing/collection and project closeout.

Who You Are

You are someone who brings strong field engineering, technical direction and/or outage management knowledge on steam turbine and generators with high energy, self-starter and team player. You have experience with Fossil GE and Alstom rotating products and services. You have advanced experience with relationship building and interaction at multiple levels of the customer organization.

What you’ll do

Overall Act as the single point of contact to the customer. Maintain on-going customer relationships and ensure customer satisfaction. Responsible for customer portfolio P&L and growth Smaller customer portfolio allowing individual to support opportunity cost development and support project pre-planning and mobilization throughout the West region portfolio. Services: Responsible for outage scope planning and execution, including closeout oversight and event parts and repairs planning Act as the interface with various internal stakeholders such as engineering, finance, sourcing, affiliates, parts, and repairs. Responsible for establishing work scope, pricing, and driving emergent work for major repair projects Oversee transactional (TX), Extra Work, and Job Cost Estimator (JCE) proposals for assigned customers using Outage Assistant software. Negotiate applicable concessions as they arise balancing maximum benefits/satisfaction for the customer with minimal acceptable financial impact to GE Responsible for driving fulfillment 5 excellence including: EHS, Quality, Schedule, Productivity and Cost at assigned customer sites. Coordinate with Inventory Management Leaders, Repair Managers, Parts Fulfillment Leaders, and engineering to enhance outage planning process thus expanding outage scopes. Drive and be advocate for outage Daily Management Sales: Support the maintenance of accurate and current project and opportunity information in NEX Develop long term strategic plans by customer to drive penetration and growth Continuously monitor and drive the development of the opportunity pipeline for regional opportunities Drive Orders, Sales, Cash and Contribution Margin (CM) growth Provide leadership through the formulation and execution of proposal strategies that capitalize on GE's competitive strengths to serve the customer's needs while meeting GE’s business goals. Interface with Product Management, Commercial Operations, Customer Fulfillment Manager (CFM), Parts Fulfillment Leaders, Project Managers and other functional groups as required as part of an integrated Customer Team to grow the GE Power Services Rotating Equipment NAM business with Customers in assigned customer base. Drive an orders pipeline on complex, multi-offering transactions that may include Parts, Repairs, Outage Services, Performance Upgrades and long-term Service Agreements (SA). Lead deal strategy development and reviews as necessary with Commercial Operations Team, and other functional groups as required Maintain knowledge of market trends, customer strategy / profile / requirements including outage schedules and competitor actions; share internally and use market knowledge to drive sales opportunities with customers. Provide demand forecasting and pacing support to Sales Operations / Finance. Willingness and ability to travel 50% of the time.

What you’ll bring (Basic Qualifications)

Bachelor’s Degree from an accredited University or College or a High School Diploma/GED and 8 years of experience in the power generation industry. Minimum of 5 years of experience in the Power Generation Industry Minimum of 5 years of experience in a customer facing role in power generation industry or similar industry Minimum of 5 years of experience working with, and knowledge of GE Steam Turbines and Generator technology products and services.

What will make you stand out

• Ability to effectively interface with all levels of internal and external customers
• Strong interpersonal and leadership skills
• Demonstrated value selling skills
• Strong oral and written communication skills
• Ability to manage and influence in a matrix environment
• Integrative team working style
• Ability to work independently and be a self-starter
• Business acumen / analytic ability
• Strong technical background
• Demonstrated computer skills, including Microsoft Word, Excel, Outlook and Power Point
• Broad understanding of the commercial cycle – including product line/marketing/sales/commercial operations/engineering
• Customer service and “solution” mindset
• Knowledge of Steam Turbine and Generator design, operations and maintenance
• Experience planning and executing outages.
• Familiarity with Contracts and Service Agreements
• Strong leadership, financial, and commercial skills
• Team leader in a dynamic, energetic and proactive environment
• Demonstrated organizational skills
• Experience establishing credibility and developing relationships with challenging customers

GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation.

GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen