Senior IT Vendor Manager

Pivot Point Solutions; Oakland (CA); On-site; USD 140,000 - 200,000; Full time

Job summary

Pivot Point Solutions, a California-based consulting firm, seeks an experienced Senior IT Vendor Manager to oversee strategic technology supplier relationships and optimize vendor performance in support of enterprise business objectives.

This role partners with IT leadership, sourcing, finance, architecture, operations, and legal to manage supplier performance, improve contracts, and support long-term technology investment planning.

Qualifications

• 8+ years of experience in IT vendor management, technology sourcing or strategic supplier management.
• Hands‑on experience with IT vendor contracts, negotiations, renewals, SLAs, KPIs and supplier performance reviews.
• Direct experience managing Tier‑1 technology vendors and multiple enterprise supplier relationships.
• Ability to work onsite in Oakland, CA, 2–3 days per week.

Responsibilities

• Manage strategic relationships with Tier-1 and Tier-2 technology suppliers, ensuring alignment with enterprise IT objectives and business priorities.
• Oversee vendor lifecycle activities, including onboarding, governance, contract compliance, performance management and relationship development.
• Conduct regular supplier business reviews to evaluate performance, service delivery, contractual obligations and technology roadmaps.
• Develop and monitor vendor KPIs, SLAs and scorecards to ensure supplier accountability.
• Prepare financial analyses, business cases, executive presentations and supplier performance reports.
• Collaborate with Sourcing to develop negotiation strategies and identify cost‑saving opportunities.

Skills

Vendor management

IT vendor management

Contract negotiations

Cost saving opportunities

Financial analysis

Executive communications

Education

Bachelor's degree in IT or related field

Business Administration background

Tools

SAP Ariba

Coupa

ServiceNow

GEP

Job description

Pivot Point Solutions is a California-based consulting firm that delivers experienced field professionals to construction and utility organizations across the state. We partner with contractors, program owners, and utility clients to provide skilled inspection, construction management, and field support personnel who keep infrastructure projects safe, compliant, and on schedule.

Our team understands the demands of active construction environments, from underground gas and electric infrastructure to large-scale utility programs. By pairing deep industry knowledge with a responsive, hands‑on approach, we help clients maintain quality, meet regulatory requirements, and keep field operations running smoothly on some of California's most critical infrastructure projects.

Job Overview

Role Overview

Pivot Point Solutions is seeking an experienced Senior IT Vendor Manager to oversee strategic technology supplier relationships, optimize vendor performance and ensure technology investments align with enterprise business objectives.

This position will serve as a strategic partner to IT leadership, collaborating with sourcing, finance, architecture, operations and legal teams to manage supplier performance, improve commercial agreements and support long-term technology investment planning.

The ideal candidate has direct experience managing enterprise technology vendors, evaluating contract performance and identifying measurable opportunities for cost savings. This role requires someone who can independently manage complex supplier relationships, provide financial and operational insights and communicate recommendations to senior leadership.

Your Day-to-Day Activities

Manage strategic relationships with Tier-1 and Tier-2 technology suppliers, ensuring alignment with enterprise IT objectives and business priorities.

Oversee vendor lifecycle activities, including onboarding, governance, contract compliance, performance management and relationship development.

Conduct regular supplier business reviews to evaluate performance, service delivery, contractual obligations and technology roadmaps.

Develop and monitor vendor KPIs, service level agreements and performance scorecards to ensure supplier accountability.

Collaborate with Sourcing to develop negotiation strategies, improve contract terms and identify cost‑saving opportunities.

Evaluate vendor contracts, pricing structures and commercial models to maximize the value of technology investments.

Conduct Total Cost of Ownership (TCO) analyses to assess vendor costs and support purchasing decisions.

Develop and maintain vendor‑related financial forecasts, including capital expenditures and operating expenses.

Support multi‑year technology investment planning by aligning vendor capabilities, costs and services with enterprise technology roadmaps.

Prepare financial analyses, business cases, executive presentations and supplier performance reports.

Identify opportunities for vendor consolidation, technology rationalization and improved supplier efficiency.

Evaluate emerging technologies, alternative suppliers and potential proof‑of‑concept opportunities.

Monitor supplier risks, contractual obligations and compliance requirements, escalating concerns and implementing corrective actions.

Partner with IT leadership, architecture, operations, sourcing, finance and legal teams to evaluate vendor solutions and develop technology strategies.

Lead cross‑functional initiatives supporting vendor transitions, technology implementations and process improvements.

Maintain relationships with supplier executives and internal stakeholders to support strategic planning and operational performance.

Provide recommendations to senior leadership regarding supplier performance, financial risks, contract optimization and technology investment opportunities.

The Job Requirements

Bachelor's degree in Information Technology, Business Administration or a related field.

8+ years of experience in IT vendor management, technology sourcing or strategic supplier management.

Direct experience managing Tier-1 technology vendors and multiple enterprise supplier relationships.

Hands‑on experience with IT vendor contracts, negotiations, renewals, SLAs, KPIs and supplier performance reviews.

Experience performing Total Cost of Ownership (TCO) analysis, identifying cost‑saving opportunities and managing vendor‑related CapEx/OpEx forecasts.

Experience developing vendor performance reports, financial analyses and strategic recommendations for senior IT leadership.

Ability to work onsite in Oakland, CA, 2–3 days per week.

You'll Stand Out If You Have

Demonstrated vendor cost savings, contract restructuring or supplier consolidation results.

Experience with SAP Ariba, Coupa, ServiceNow or GEP.

Experience in utilities or other regulated industries, or relevant supplier management certifications.

About Pivot Point Solutions

Pivot Point Solutions delivers experienced field professionals to organizations throughout California's construction and utility industries. Our teams support critical infrastructure initiatives by placing inspectors, construction managers, and field personnel who understand the demands of complex, highly regulated construction environments.

We partner with our clients to provide professionals who can integrate quickly with project teams, operate independently in the field, and help ensure projects are completed safely, efficiently, and in full compliance with utility specifications, codes, and quality standards.