Senior IT Technology Specialist

Regeneron; City of Troy (NY); On-site; USD 77,600 - 148,400; Full time

Job summary

Regeneron is seeking a Senior IT Technology Specialist to join the IOPS IT team in Troy, NY. You will drive IT/OT risk management, security, and operational excellence across industrial sites, serving as a subject matter expert and coordinating with cross-functional teams and partners.

The role emphasizes incident management, regulatory compliance, and enterprise cyber resiliency, with a focus on ensuring service quality, governance, and continuous improvement in large-scale environments.

Qualifications

• BS/BA in Information Technology or a related field.
• Senior: 5 years of experience delivering IT/OT services.
• Principal: 8 years of experience delivering IT/OT services.
• Strong GxP experience and experience in highly regulated environments required.
• May consider equivalent combination of education and experience; level determined based on qualifications

Responsibilities

• Develop and implement strategies to identify, assess, and mitigate risks within IT and OT operations, ensuring alignment with organizational goals, compliance standards, and regulatory requirements; advise management and business owners on critical issues
• Monitor endpoint security posture, respond to incidents, and coordinate remediation efforts; support IT/OT network segmentation initiatives in alignment with IEC 62443
• Contribute to Enterprise Cyber Resiliency projects, enhancing the organization's ability to withstand, detect, respond to, and recover from cybersecurity incidents across IT and OT environments
• Provide oversight and guidance for major incidents, ensuring coordination of resolving parties, effective stakeholder communication, and thorough post-incident review
• Partner with service providers and third-party teams to ensure quality of service, highest levels of availability and efficiency, and adherence to SLAs
• Provide direction and oversight across the full lifecycle of IT/OT solutions from initiation through transition, collaborating with internal and external teams to ensure successful delivery
• Support audits and compliance reviews with detailed documentation and insights into IT/OT risk management practices; monitor emerging risks and recommend proactive measures to safeguard systems
• Train and guide team members on risk management protocols, fostering a culture of risk awareness and continuous improvement across IT operations
• Deep experience with ITIL disciplines and service management in large-scale environments including incident management and escalation procedures
• Experience with operating systems including Microsoft Windows and Linux, and virtualization platforms such as VMware
• Experience with monitoring and security tools such as Splunk, Claroty, and next-generation OT tools preferred
• Proven problem determination and root cause analysis skills; excellent customer-facing, negotiation, and influencing skills with the ability to work effectively with global teams and third-party service providers

Skills

IT/OT risk management

Security

Incident management

Regulatory compliance

ITIL

Windows

Linux

VMware

Splunk

Claroty

Third-party coordination

Education

BS/BA in Information Technology

Tools

Splunk

Claroty

VMware

Job description

Build Our Future Together

At Regeneron, we use science and innovation to develop life-changing medicines for people with serious diseases. We are seeking a Senior IT Technology Specialist to join our IOPS IT team, ensuring high-quality service delivery and driving IT and OT solutions across our industrial sites. In this role, you will serve as a Subject Matter Expert in IT/OT risk management, security, and operational excellence - identifying and mitigating risks, overseeing incident management, and ensuring compliance with regulatory and security standards - while collaborating with cross-functional teams, service providers, and third-party partners. This position offers the opportunity to contribute to a fast-growing, science-driven organization making a meaningful difference to patients worldwide.

When & Where

• Location: Troy, New York, United States
• Work model: Monday - Friday 8am - 4:30pm

Discover Your Role

• Develop and implement strategies to identify, assess, and mitigate risks within IT and OT operations, ensuring alignment with organizational goals, compliance standards, and regulatory requirements; advise management and business owners on critical issues
• Monitor endpoint security posture, respond to incidents, and coordinate remediation efforts; support IT/OT network segmentation initiatives in alignment with industry frameworks such as IEC 62443
• Contribute to Enterprise Cyber Resiliency projects, enhancing the organization's ability to withstand, detect, respond to, and recover from cybersecurity incidents across IT and OT environments
• Provide oversight and guidance for major incidents, ensuring coordination of resolving parties, effective stakeholder communication, and thorough post-incident review
• Partner with service providers and third-party teams to ensure quality of service, highest levels of availability and efficiency, and adherence to agreed SLAs benchmarked against industry standards
• Provide direction and oversight across the full lifecycle of IT/OT solutions from initiation through transition, collaborating with internal and external teams to ensure successful delivery
• Support audits and compliance reviews with detailed documentation and insights into IT/OT risk management practices; monitor emerging risks and recommend proactive measures to safeguard systems
• Train and guide team members on risk management protocols, fostering a culture of risk awareness and continuous improvement across IT operations
• Deep experience with ITIL disciplines and service management in large-scale, diverse environments including incident management and escalation procedures
• Experience with operating systems including Microsoft Windows and Linux, and virtualization platforms such as VMware
• Experience with monitoring and security tools such as Splunk, Claroty, and next-generation OT tools preferred
• Proven problem determination and root cause analysis skills; excellent customer-facing, negotiation, and influencing skills with the ability to work effectively with global teams and third-party service providers

This Role Requires

• BS/BA in Information Technology or a related field
• Senior: 5 years of experience delivering IT/OT services.
• Principal: 8 years of experience delivering IT/OT services.
• Strong GxP experience and experience in highly regulated environments required.
• May consider equivalent combination of education and experience; level determined based on qualifications

We are committed to building a workplace with an inclusive culture. Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, sexual orientation, gender identity or expression, gender reassignment, marital or civil partnership status, civil status, pregnancy or parental status, age, disability, nationality, citizenship status, ethnic or national origin, membership of the Traveler community, familial status, genetic information, military or veteran status, or any other characteristic protected under applicable law. Where required, we will provide reasonable accommodation to applicants with known disabilities or chronic illnesses during the recruitment process, unless such accommodation would impose undue hardship.

Where necessary, we disclose salary ranges for roles in all countries in which we operate. The final offer will be determined within the relevant range based on the country of employment, specific role level, and your skills and experience. In some countries, collective bargaining agreements (CBAs) may apply and influence certain elements of pay or benefits.

• annual bonuses or other incentive plans
• equity awards
• pension or retirement benefits
• 401(k) company match
• health and wellness programs
• fitness centers
• insurance benefits (e.g. medical, dental, vision, life and disability)
• paid time off
• family support benefits

For additional information about Regeneron benefits in the U.S., please visit https://careers.regeneron.com/en/working-at-regeneron/total-rewards/. For other locations, additional information will be provided during the recruitment process.

Please be advised that at Regeneron, we believe we do our best work when we are together. For that reason, many roles are required to be performed on-site. Please speak with your recruiter and hiring manager for more information about on-site expectations for your role and location.

As part of the recruitment process, certain background checks may be conducted in accordance with the laws of the country where the position is based. The purpose of such checks is to verify certain information prior to the commencement of employment such as identity, right to work and educational qualifications.

For jobs in Canada: this posting is for an existing position.

Salary Range (annually)

$77,600.00 - $148,400.00