Senior IT Technical Analyst

Oshkosh Defense, LLC; Oshkosh (WI); On-site; USD 93,000 - 154,000; Full time

Job summary

Oshkosh Defense, LLC in Oshkosh, WI, is seeking a Senior IT Technical Analyst (JD Edwards EnterpriseOne CNC) to administer, configure, and support JD Edwards CNC environments, delivering scalable, secure ERP infrastructure that aligns with business needs.

You will collaborate with developers, analysts, and stakeholders, manage incidents via ITIL, perform upgrades, lead CNC projects including migrations and cloud initiatives, and ensure high availability and disaster recovery.

Qualifications

• Five or more years of experience in JD Edwards CNC or related ERP environments.
• Experience with JDE architecture, package management, security, server management, troubleshooting, and system lifecycle management.

Responsibilities

• Serve as role model in communication, delivering JD Edwards CNC solutions promptly and effectively.
• Utilize ITIL methodology and ticketing to manage incidents, changes, problems, and service requests in JDE environments.
• Install, configure, and maintain JD Edwards EnterpriseOne environments including ESUs, ASUs, tools releases, and application upgrades.
• Manage CNC activities including package builds, deployments, security administration, and environment refreshes.
• Collaborate with developers, business analysts, and stakeholders to support business requirements through stable JDE CNC environments.
• Perform system monitoring, troubleshooting, and performance tuning across JDE architecture (web, enterprise, database servers).
• Maintain and support integrations including AIS, Orchestrator Studio, BSSV, and interoperability frameworks.
• Develop and maintain documentation, standards, and best practices for JDE CNC processes.
• Ensure high availability, disaster recovery, backup strategies, and security controls.
• Lead CNC-related projects including upgrades, migrations, and cloud initiatives.
• Collaborate with infrastructure, database, and network teams for reliability.
• Serve as SME for JD Edwards CNC; escalate and resolve complex issues.
• Mentor team members on JDE CNC best practices.

Skills

JD Edwards CNC

System administration

Security administration

Performance tuning

ITIL Incident management

Cross-team collaboration

Documentation

Project leadership

Education

Bachelor's degree in Information Technology

Tools

AIS

Orchestrator Studio

BSSV integrations

Oracle DB/SQL

Job description

About Oshkosh Defense, An Oshkosh Company

Oshkosh Defense stands behind those who dedicate their lives to protecting others. As an industry-leading tactical vehicle manufacturer, every day we strive to meet or exceed our customers' ever-changing needs with next generation defense technologies and advanced systems. We operate with unparalleled commitment to those who depend on our products and services worldwide to perform their missions.

As a Senior IT Technical Analyst (JD Edwards EnterpriseOne CNC) you will administer, configure, and support JD Edwards Enterprise One CNC environments including system architecture, security, performance tuning, and lifecycle management. Partner with cross-functional teams to ensure scalable, stable, and repeatable ERP infrastructure solutions that support business and stakeholder requirements.

Your Impact

These duties are not meant to be all-inclusive and other duties may be assigned:

• Serve as a role model in customer and IT colleague communication, delivering JD Edwards CNC solutions in a timely and effective manner.
• Utilize ITIL methodology and ticketing systems to manage incidents, changes, problems, and service requests within JDE environments.
• Install, configure, and maintain JD Edwards EnterpriseOne environments including ESUs, ASUs, Tools Releases, and application upgrades.
• Manage and support CNC activities including package builds, deployments, security administration, and environment refreshes.
• Partner with developers, business analysts, and stakeholders to support business requirements through stable and optimized JDE environments.
• Perform system monitoring, troubleshooting, and performance tuning across JDE architecture including web, enterprise, and database servers.
• Maintain and support integrations including Application Interface Server (AIS), Orchestrator Studio, Business Services (BSSV), and interoperability frameworks.
• Develop and maintain documentation, standards, and best practices for JDE CNC processes.
• Ensure high availability, disaster recovery, and backup strategies are in place and tested.
• Support and maintain JDE security, user roles, and environment controls.
• Lead CNC-related projects including upgrades, migrations, cloud initiatives, and environment redesigns.
• Collaborate with infrastructure, database, and network teams to ensure optimal system performance and reliability.
• Serve as subject matter expert for JD Edwards CNC, supporting escalations and complex issue resolution.
• Mentor team members on JDE CNC best practices and operational excellence.
• Partner with vendors and Oracle support for issue resolution, patching strategies, and system improvements.
• Participate in capacity planning and long-term strategic roadmap for JDE environments.

Minimum Qualifications

• Five (5) or more years of experience in the field or in a related area.
• Experience with JDE architecture, package management, security, server management, troubleshooting, performance tuning, integrations, and system lifecycle management.
• Strong skills in documentation, communication, stakeholder alignment, problem solving, and cross-team collaboration.

Standout Qualifications

• Bachelors degree in Information Technology or related field
• Strong time-management and prioritization skills, able to multi-task and prioritize competing requirements and meet deadlines.
• Ability to work in a fast-paced environment where requirements are constantly changing.
• Experience and proficiency with various web-based software applications including Microsoft Office Word, Excel, PowerPoint, SharePoint, etc.

Working Conditions

• Working Hours: Our team operates 24/7 due to the nature of the digital technology work we support. In this role, you must cover night, weekend, and holiday shifts when the business requires it.
• Physical Demands: Frequent Sitting, Hearing, Talking, Visual, Typing, Manual Dexterity; Seldom Standing, Walking/Running, Reaching, Driving, Bending/Kneeling, Fine Dexterity, Upper Extremity Repetitive Motion, and Lifting/Carrying and Pushing/Pulling up to 40lbs.

Pay Range

$92,600.00 - $154,400.00

The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate's experience, education and skills, as well as the equity of pay among team members in similar positions. Beyond offering a competitive total rewards package, we prioritize a people-first culture and offer various opportunities to support team member growth and success.

Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at [e-mail].

Oshkosh Corporation is a merit-based Equal Opportunity Employer. Job opportunities are open for application to all qualified individuals and selection decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application.

Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.

Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.