Senior IT Systems & Network Engineer

Pasona N A, Inc.; Torrance (CA); On-site; USD 90,000 - 105,000; Full time

Job summary

Pasona N A, Inc. is seeking a Senior IT Specialist to support and maintain the company’s IT infrastructure, systems, networks, and end-user environment in Torrance, CA.

This hands-on role sits in a 4-person IT team and covers server and network administration, hardware/software troubleshooting, and ongoing system improvements. The ideal candidate has 5+ years in IT/MIS, strong experience with Windows environments, AD, Microsoft 365, Outlook, and SharePoint, and excellent problem-solving and

Qualifications

• 5+ years of professional IT/MIS experience.
• Hands-on experience with Windows-based networks.
• Experience with LAN/WAN administration and troubleshooting.
• Knowledge of routers, switches, firewalls, and VPNs.
• Experience with Microsoft Active Directory, 365, Outlook, and SharePoint.
• Strong hardware and software troubleshooting skills.
• Experience supporting end users in a client-server environment.
• Experience with user administration and access management.
• Familiarity with IT help desk systems.

Responsibilities

• Maintain and support servers, desktops, laptops, mobile devices, printers, and IT equipment.
• Install, configure, maintain, and troubleshoot network hardware and software.
• Support LAN/WAN, routers, switches, firewalls, VPNs, and remote access.
• Maintain network and computer system security.
• Manage user accounts, access permissions, and security settings.
• Troubleshoot hardware, software, network, email, and system-related issues.
• Resolve IT help desk tickets received through phone, email, and Microsoft Teams.
• Install and maintain operating systems, applications, printers, and workstations.
• Support Microsoft Active Directory, Microsoft 365, Outlook, and SharePoint.
• Monitor system and network performance and recommend improvements.
• Support server environments, including Terminal Server and Citrix.
• Assist users with software selection, usage, and technical issues.
• Create and support customized system reports as needed.
• Coordinate with IT vendors, consultants, and service providers.
• Maintain vendor and contract renewal information.
• Support website maintenance and updates.
• Review existing IT processes and recommend improvements.
• Assist with IT-related projects and system upgrades.
• Provide occasional support during weekends or holidays when required.
• Perform other IT/MIS-related duties as assigned.

Skills

Windows-based networks

LAN/WAN administration

Network troubleshooting

User support

Multitasking

Team collaboration

Tools

Active Directory

Microsoft 365

Outlook

SharePoint

VPNs

Job description

Pasona N A, Inc. is seeking a Senior IT Specialist to support and maintain the company’s IT infrastructure, systems, networks, and end-user environment in Torrance, CA.

This hands-on role sits in a 4-person IT team and covers server and network administration, hardware/software troubleshooting, and ongoing system improvements. The ideal candidate has 5+ years in IT/MIS, strong experience with Windows environments, AD, Microsoft 365, Outlook, and SharePoint, and excellent problem-solving and