Senior IT Systems Engineer: AI-Driven Automation & Identity

Hex; San Francisco (CA); Hybrid; USD 157,000 - 239,000; Full time

Benefits offered by this job

Health benefits

Equity

Flexible paid time off

Job summary

Hex is seeking a highly technical, hands-on Senior IT Systems Engineer to build and operate the systems that enable Hex employees to do their best work. You will own critical parts of our employee technology environment, including identity, endpoints, SaaS, onboarding/offboarding, and asset management.

You will work closely with Security, People, Finance, Engineering, and external partners to design, implement, and scale IT systems, with a focus on reliability, security, and automation.

Qualifications

• 5+ years of IT engineering, corporate infrastructure, or similar role in a modern tech environment.
• Hands-on experience administering identity, endpoint, SaaS, and employee productivity systems.
• Experience managing macOS fleets using modern endpoint management tooling.
• Strong scripting and automation skills with API integration and durable workflows.
• Ability to communicate clearly with both technical teams and employees who rely on tech.

Responsibilities

• Own and improve core IT infrastructure across identity, endpoints, SaaS applications, employee lifecycle management, office technology, and asset management.
• Build automation and AI agents and integrations to eliminate repetitive manual work and scale IT operations.
• Manage and improve the endpoint fleet, including provisioning, configuration, compliance, patching, and inventory.
• Establish strong operational standards for IT systems, including monitoring, documentation, change management, and incident response.
• Identify recurring sources of employee friction and systematically eliminate them.

Skills

Identity management

Endpoint management

SaaS administration

Automation scripting

APIs integration

Security collaboration

Clear communication

Job description

Hex is seeking a highly technical, hands-on Senior IT Systems Engineer to build and operate the systems that enable Hex employees to do their best work. You will own critical parts of our employee technology environment, including identity, endpoints, SaaS, onboarding/offboarding, and asset management.

You will work closely with Security, People, Finance, Engineering, and external partners to design, implement, and scale IT systems, with a focus on reliability, security, and automation.