Senior IT Systems Engineer

SpaceXSI; Palo Alto (CA); On-site; USD 148,000 - 222,000; Full time

Benefits offered by this job

Equity

Medical, Vision, Dental

401(k) retirement plan

Disability insurance

Life insurance

Employee discounts

Job summary

SpaceXSI is seeking a Sr. IT Systems Engineer to own deployment, integration, and evolution of our hybrid IT stack. You will drive automation, IAM maturation, and secure SaaS integrations, partnering with IT Services, Security, HR, Finance, and Engineering to scale operations.

Responsibilities include leading SaaS design and support for Okta, Google Workspace, Slack, and Atlassian, with a focus on SSO, provisioning, and governance. Mentoring and documentation are essential parts of the role.

Qualifications

• 8+ years managing a broad SaaS portfolio in a hybrid, high-growth environment.
• 4+ years with iPaaS/automation platforms (n8n, Okta Workflows, Workato, Zapier, etc.).
• Expert knowledge of IAM principles: SSO, SAML, OIDC, OAuth 2.0, SCIM, RBAC/ABAC.
• Strong experience designing and working with APIs for integrations.
• Proficiency in scripting/automation (Python, Bash, PowerShell, Terraform).
• Solid familiarity with Azure, AWS, and/or GCP cloud platforms.
• Excellent analytical and incident-resolution skills in fast-paced settings.
• Okta certifications preferred; Google Workspace cert a plus.
• Bachelor’s degree in IT/CS or equivalent experience preferred.

Responsibilities

• Lead design, implementation, administration, and optimization of core SaaS platforms (Okta, Google Workspace, Slack, Atlassian).
• Own end-to-end support, monitoring, troubleshooting, and performance tuning for apps and interconnections.
• Advance workforce IAM program including SSO, lifecycle provisioning, access governance, and policy enforcement.
• Provide strategic technical guidance to support business expansion, scalability, and maturity.
• Create and maintain IT docs, runbooks, and architecture diagrams.
• Identify gaps/risks and lead security/automation initiatives to improve resilience.
• Evaluate IAM trends and lead proofs-of-concept or adoption.
• Mentor junior engineers and collaborate across IT/Engineering teams.

Skills

IAM concepts

API integrations

Scripting automation

Cloud platforms

Incident troubleshooting

On-call experience

Senior IT Systems Engineer

Education

Bachelor’s degree in IT/CS

Tools

Okta Suite

Google Workspace

Slack Enterprise

Atlassian Toolbox

n8n

Okta Workflows

GAM

Terraform

Python

PowerShell

Bash

AWS

Azure

GCP

Job description

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars.

SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next.

ABOUT THE ROLE:

Are you a strategic thinker and proven problem-solver with deep expertise in modern IT ecosystems? We're seeking a Sr. IT Systems Engineer passionate about driving automation, maturing enterprise workforce identity and access management (IAM), and architecting scalable, secure SaaS integrations. This senior individual contributor role serves as a key technical resource, partnering closely with IT Services, Information Security, HR, Finance, and Engineering teams. You'll own the deployment and integration of mission-critical IT systems, act as the primary escalation point for complex IT outages and architectural challenges, and guide the evolution of our hybrid infrastructure to support rapid business growth.

RESPONSIBILITIES:

• Lead the design, implementation, administration, and optimization of core SaaS platforms including Okta, Google Workspace, Slack, Atlassian, and other IT tools.
• Own end-to-end support, monitoring, troubleshooting, and performance tuning of applications, systems, and their complex interconnections—ensuring high availability, security, and seamless user experience.
• Help architect and advance our workforce Identity and Access Management program, including configuration of Single Sign-On (SSO), lifecycle management, provisioning/deprovisioning, access governance, and policy enforcement.
• Serve as the subject matter expert (SME) providing strategic technical guidance to support business expansion, system scalability, and infrastructure maturity.
• Drive cross-functional knowledge sharing by authoring, maintaining, and evolving comprehensive IT documentation, runbooks, and architecture diagrams.
• Proactively identify gaps, risks, and opportunities in the environment; lead initiatives to enhance security posture, operational efficiency, and resilience—prioritizing automation of manual/repetitive processes.
• Evaluate emerging technologies, IAM trends, and automation platforms; develop business cases and lead proof-of-concepts or adoption recommendations.
• Mentor junior engineers and collaborate with cross-functional teams to align IT capabilities with organizational goals.

BASIC QUALIFICATIONS:

• 8+ years of hands-on experience administering and optimizing a broad portfolio of SaaS applications in a hybrid and high-growth environment— with advanced proficiency in our core stack: Okta (including Advanced Server Access & Workflows), Google Workspace, Slack Enterprise, Atlassian, etc.
• 4+ years of deep experience with n8n, Okta Workflows and/or other leading iPaaS/automation platforms (e.g., Workato, Zapier, BetterCloud, custom integrations).
• Expert-level knowledge of IAM principles and protocols: SSO, SAML, OIDC, OAuth 2.0, SCIM, JIT provisioning, SWA, RBAC, ABAC, and access governance best practices.
• Strong experience designing and working with APIs for custom integrations, data flows, and automation.
• Proficiency in scripting and automation for monitoring, alerting, and operational efficiency (e.g., Google Apps Manager (GAM), Python, Bash, PowerShell, Terraform, or similar); experience building custom solutions is highly valued.
• Solid working knowledge and administrative experience in Azure, AWS, and/or GCP cloud platforms.
• Exceptional analytical and troubleshooting skills with a proven track record of resolving sophisticated, cross-system incidents under pressure.
• Demonstrated ability to deliver measurable business impact, own key deliverables, and drive projects to completion in fast-paced environments with competing priorities.
• Comfortable adapting to dynamic requirements, handling time-sensitive escalations, and participating in on‑call rotation.
• Track record of success as a Senior IT Systems Engineer or equivalent in a fast-moving corporate or tech environment.
• Okta certifications (e.g., Okta Certified Professional / Administrator / Consultant) strongly preferred; other relevant certifications (Google Workspace) are a plus.
• Bachelor’s degree in Information Technology, Computer Science, or a related field preferred (or equivalent demonstrated experience) is a plus.

COMPENSATION AND BENEFITS:

$148,000 - $222,000 USD

Base salary is just one part of our total rewards package at SpaceXSI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here .