Senior IT Systems Analyst, Epic Beacon

Ardent Health Services; Brentwood (TN); On-site; USD 95,000 - 130,000; Full time

Job summary

Ardent Health Services is seeking a Senior IT Systems Analyst to lead development, configuration, and support for hospital system applications, primarily Beacon. You will perform in-depth workflow, data, and technical analyses to translate business needs into reliable application solutions.

This role requires strong communication and project management skills, with Epic Beacon certification highly valued. The successful candidate will mentor teammates, oversee testing, participate in disaster

Qualifications

• BA/BS degree or equivalent.
• 4+ years of experience in applicable business area (clinical, operational or IT systems support).
• Experience in data analysis and report generation with Beacon metrics.
• Epic Beacon certification required; additional Epic Research/Ambulatory certifications appreciated.
• Understanding of therapy/treatment plans and protocols.
• Ability to translate business issues into application solutions.
• Strong knowledge of application technology and system design.
• Basic project management skills and ability to lead meetings.

Responsibilities

• Translate Beacon best practices into application and workflow designs.
• Analyze release notes and technical specs to plan new functionality in upgrades.
• Evaluate current state processes and identify gaps to future state goals.
• Provide ongoing analysis and support for systems across the organization.
• Independently manage assigned tasks and communicate risks and delays.
• Communicate clearly with internal and external customers.
• Represent application area in operational meetings at multiple levels.
• Mentor teammates in design and support.
• Lead testing efforts and track issues to resolution.
• Participate in business continuity and disaster recovery planning.
• Participate in after-hours support on-call rotation.

Skills

Data analysis

Communication

Project management

Mentoring

Education

BA/BS degree or equivalent

Tools

Beacon

Epic Beacon certification

Job description

Overview

The Senior IT Systems Analyst is responsible for the development, configuration, continuous improvement and support for hospital system applications, primarily Beacon. The analyst will routinely perform in-depth analysis of workflows, data, and technical documents associated with the application area. The analyst will design, build, test, install and maintain solutions related to assigned applications.

Responsibilities

• Translate best practices in Beacon into application and workflow designs.
• Analyzes application release notes and technical specs to identify impact and opportunities; plans and executes on new functionality in upgrades.
• Evaluates current state processes and identifies gaps to future state goals related to IT application utilization.
• Provides ongoing analysis, technical and functional support for systems throughout the organization.
• Independently manages assigned project tasks to remain on track with timelines; proactively communicates risks, delays and issues.
• Demonstrates ability to communicate information to internal and external customers in a clear and concise manner and delivers difficult/sensitive information tactfully.
• Represents application area in operational meetings at corporate, service line and facility levels.
• Mentors teammates in application design and support.
• Leads testing efforts and ensures issues are identified, tracked, reported on and resolved in a timely manner.
• Participates in business continuity planning and assists with the development of disaster recovery measures.
• Participates in after-hours support On-Call rotation.

Qualifications

Required Qualifications

• BA/BS degree or equivalent.
• 4+ years of experience in applicable business area (clinical, operational or IT systems support).
• Experience in data analysis and report generation with Beacon metrics.
• Epic Beacon certification required. Additional certifications in Epic Research or Epic Ambulatory also appreciated.
• Knowledge of build of therapy/treatment plans and protocols.
• Proven ability to understand business issues and objectives as well as the ability to translate them into application solutions.
• Strong understanding in the areas of application technology and system design.
• Basic project management skills (ability to lead meetings, prioritize, resolve conflicts, maintain issues list, manage project plan).
• Excellent oral and written communication skills.

Preferred Qualifications

• 3+ years of experience working within Information Technology implementing and supporting applications
• Experience working in a healthcare environment, particularly medical oncology.
• Experience with regulatory reporting and regulatory requirements in applicable clinical area.