Senior IT Systems Admin: Cloud, Security & MSP Ops

Jobtailor; Reston (VA); On-site; USD 110,000 - 140,000; Full time

Job summary

Jobtailor seeks an experienced IT Operations professional to establish and lead internal IT services in Reston, VA. The role includes building in‑house support, coordinating with MSPs, and aligning security controls with CMMC/NIST frameworks.

Responsibilities include overseeing IT infrastructure, cloud services (AWS/Azure GCC High), user access management, and contributing to facility IT deployment. A clearance is preferred for this fast‑growing organization.

Qualifications

• Bachelor’s degree or 4+ additional years of experience in IT.
• 5+ years of experience in IT administration, systems administration, or technical support.
• Experience building or expanding internal IT capabilities in a growing organization.
• Experience with MSPs and third‑party technology vendors.
• Experience with CMMC and other compliance frameworks (NIST 800-171, ISO27001).
• Strong knowledge of network infrastructure, security principles, and IT operations.
• Experience administering Windows and Linux environments.
• Proficiency in managing AWS cloud services.
• Experience supporting Microsoft Azure/GCC High environment.
• Exceptional troubleshooting, communication, and problem solving skills.
• Eligible to hold a clearance.

Responsibilities

• Establish and manage internal IT operations, including documentation, policies, procedures, and asset management processes.
• Build and mature Scout's in-house IT support capability while coordinating with MSP and partners.
• Provide first-line IT support for employees, troubleshooting hardware, software, and networking.
• Design, implement, and maintain IT security controls aligned with NIST and CMMC frameworks.
• Administer and maintain company hardware, networks, and cloud infrastructure.
• Manage user accounts, permissions, and access controls across systems.
• Evaluate, implement, and support new IT systems and tools as the company grows.
• Support IT infrastructure design for the new facility.
• Participate in CMMC preparation, assessment, and certification activities.
• Deliver cybersecurity awareness training to team members.
• Maintain IT inventory, lifecycle, and configuration management processes.

Skills

IT Administration

CMMC Compliance

AWS Cloud Services Management

Network Infrastructure Management

Windows and Linux Administration

IT Operations Management

Troubleshooting Hardware

Troubleshooting Software

Troubleshooting Networking

IT Security Controls Design

User Account Management

Configuration Management

Documentation Management

Asset Management

Cybersecurity Awareness Training

Education

Bachelor’s degree in Information Technology, Computer Science, or related field

Tools

AWS

Microsoft Azure

GCC High

CMMC Framework

NIST Framework

IT Support Tools

Job description

• Establish and manage internal IT operations, including documentation, policies, procedures, and asset management processes
• Build and mature Scout's in-house IT support capability while maintaining strong working relationships with our Managed Service Provider (MSP), CMMC consultants, and other technology partners
• Provide first-line IT support for employees, troubleshooting hardware, software, and networking, and access issues
• Design, implement, and maintain IT security controls aligned with NIST, CMMC, and other applicable cybersecurity frameworks
• Administer and maintain company hardware, networks, and cloud infrastructure
• Manage user accounts, permissions, and access controls across company systems
• Evaluate, implement, and support new IT systems, tools, and technologies as the company grows
• Support the design and deployment of IT infrastructure for Scout's new facility
• Participate in CMMC preparation, assessment, and certification activities
• Deliver occasional cyber security awareness and IT training to team members
• Maintain IT inventory, lifecycle management, and configuration management processes

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or related field OR in lieu of a degree 4+ additional years of experience
• 5+ years of experience in IT administration, systems administration, or technical support
• Experience building or significantly expanding internal IT capabilities within a growing organization
• Experience working with Managed Service Providers (MSPs) and third-party technology vendors
• Experience with CMMC and other similar compliance frameworks (NIST 800-171, ISO27001)
• Strong knowledge of network infrastructure, security principles, and IT operations
• Experience administering both Windows and Linux environments
• Proficiency in managing AWS cloud services
• Experience supporting Microsoft Azure/GCC High environment
• Exceptional troubleshooting, communication, and problem solving skills
• Eligible to hold a clearance

Core Competencies

Demonstrates expertise in IT administration and support, with a strong focus on managing IT operations, security compliance, and cloud infrastructure. Proficient in troubleshooting and enhancing internal IT capabilities while fostering relationships with technology partners.

Highest-signal resume keywords

• IT Administration
• CMMC Compliance
• AWS Cloud Services Management
• Network Infrastructure Management
• Windows And Linux Administration

ATS Optimization Keywords

Hard Skills

• IT Operations Management
• Troubleshooting Hardware
• Troubleshooting Software
• Troubleshooting Networking
• IT Security Controls Design
• User Account Management
• Configuration Management
• Documentation Management
• Asset Management
• Cybersecurity Awareness Training

Soft Skills

• Exceptional Communication
• Problem Solving

Industry Keywords

• Managed Service Provider
• IT Support Capability
• Compliance Frameworks
• IT Inventory Management
• Lifecycle Management

Tools & Technologies

• AWS
• Microsoft Azure
• CMMC Framework
• NIST Framework
• IT Support Tools