Senior IT Support & Desktop Administrator

Jacintoport-International-LLC; Houston (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

401K with employer match

Medical/Dental/Vision

Tuition reimbursement

Life Insurance

Supplemental Medical Coverage

Paid Time Off

Parental Leave

Paid Holidays

Employee Assistance Program

Flexible Spending Accounts

Job summary

Jacintoport-International-LLC is seeking an IT Help Desk professional to support end users for PC, printers, handheld devices, software and network issues. Expect to troubleshoot, install, and document problems while providing after-hours support as needed.

The role requires strong English/Spanish communication, Windows 10 knowledge, and the ability to move around terminal facilities in all weather. A college IT background and relevant certs are preferred.

Qualifications

• Four (4) years of experience in desktop and network support.

Responsibilities

• Provide desktop and network support to employees by troubleshooting and resolving technical problems.

Skills

Desktop support

Network troubleshooting

Windows 10

Office 365

AS400 basics

Typing skills

Bilingual English/Spanish

Time management

Problem solving

Mobility within facilities

Education

College education in IT related field

Related IT certification

Tools

Windows Admin Tools

AS400 systems

Job description

Jacintoport-International-LLC is seeking an IT Help Desk professional to support end users for PC, printers, handheld devices, software and network issues. Expect to troubleshoot, install, and document problems while providing after-hours support as needed.

The role requires strong English/Spanish communication, Windows 10 knowledge, and the ability to move around terminal facilities in all weather. A college IT background and relevant certs are preferred.