Senior IT Operations & Financial Analyst

CSU; San Diego (CA); Hybrid; USD 71,000 - 104,000; Full time

Benefits offered by this job

Generous Time Off

CalPERS retirement benefits

Health Coverage

CSU tuition waiver for employees

Job summary

San Diego State University’s Information Technology Division seeks an experienced Administrative Analyst/Specialist III to lead complex business operations, financial administration, and project portfolio management across the division. The role serves as a trusted advisor, translating complex data into actionable insights, and driving process improvements with accountability across IT functions.

This senior position emphasizes leadership, governance, and strategic analysis within CSU governance

Qualifications

• Bachelor's degree and 5+ years of progressively responsible professional experience in business operations, financial administration, cost recovery, project portfolio management, or related field.
• Experience leading a team of professionals, providing direction and coordinating workloads.
• Experience leading complex administrative programs involving multiple stakeholders, funding sources, and business requirements.
• Experience with cost recovery, billing processes, financial analysis, and reporting.

Responsibilities

• Lead complex division-wide business operations supporting financial management, procurement, reporting, and organizational effectiveness.
• Analyze operational, financial, and organizational data to identify trends, risks, and opportunities and provide strategic recommendations to leadership.
• Develop and improve policies, procedures, workflows, and business practices that strengthen efficiency, compliance, and accountability.
• Provide functional leadership and coordinate priorities and workflows across administrative and operational functions.
• Lead project portfolio governance, reporting standards, metrics, and coordination across the Information Technology Division.
• Develop dashboards, reports, and executive-level analyses that provide visibility into projects, resources, risks, and operational priorities.
• Partner with technical and administrative teams to strengthen project tracking, communication, and accountability.
• Identify operational barriers and resource constraints and lead improvements that support successful division-wide initiatives.
• Serve as the division’s subject matter expert for IT cost recovery, including billing methodologies, financial models, reporting, and business practices.
• Coordinate billing and cost recovery activities across multiple services, funding sources, and campus stakeholders.
• Analyze financial and service data, identify discrepancies and trends, and develop forecasts and reports to support decision-making.
• Interpret CSU, campus, auxiliary, and financial requirements and translate them into effective operational practices.
• Lead business process improvement initiatives through workflow analysis, systems evaluation, and operational redesign.
• Collaborate with IT teams, campus departments, auxiliary organizations, and administrative partners on complex cross-functional initiatives.
• Develop operational documentation, procedures, reporting tools, and training resources.

Skills

Team leadership

Data analysis

Strategic analysis

Operational improvement

Stakeholder management

Financial modeling

Education

Bachelor's degree

Tools

Oracle

ServiceNow

Adaptive

Concur

Job description

San Diego State University’s Information Technology Division seeks an experienced Administrative Analyst/Specialist III to lead complex business operations, financial administration, and project portfolio management across the division. The role serves as a trusted advisor, translating complex data into actionable insights, and driving process improvements with accountability across IT functions.

This senior position emphasizes leadership, governance, and strategic analysis within CSU governance