Senior IT Administrative Analyst & Project Leader

The California State University; San Diego, Northern (CA, KY); Hybrid; USD 71,000 - 104,000; Full time

Benefits offered by this job

Generous Time Off

Retirement

Health Coverage

Education Support

FlexCash

Job summary

San Diego State University’s Information Technology Division seeks an experienced Administrative Analyst/Specialist III to lead complex business operations, financial and cost recovery administration, and project portfolio governance across the division.

This senior role requires translating complex data into practical solutions, guiding cross-functional teams, and developing dashboards and executive analyses to improve efficiency and accountability.

Qualifications

• Bachelor’s degree and a minimum of 5 years of progressively responsible professional experience in business operations, financial administration, cost recovery, project portfolio management, administrative operations, organizational analysis, or a related field.
• Demonstrated experience leading a team of professional staff through functional leadership and lead work direction, including establishing priorities, coordinating assignments and workloads, providing guidance and training, monitoring deliverables, and fostering accountability.
• Demonstrated experience independently leading complex administrative and operational programs involving multiple functional areas, stakeholders, funding sources, priorities, and business requirements.
• Experience leading or administering complex cost recovery and financial operations, including billing processes, financial analysis and reporting, operational controls, and development of related business practices, procedures, and methodologies.
• Demonstrated experience leading project portfolio management and governance activities, including project tracking, portfolio reporting, operational metrics, resource coordination, risk identification, and cross-functional coordination involving technical and administrative teams.
• Demonstrated ability to analyze and integrate complex financial, operational, project, and organizational information to identify trends, risks, resource impacts, process gaps, and strategic opportunities and develop actionable recommendations for leadership.
• Demonstrated success leading business process improvement and organizational effectiveness initiatives, including development and implementation of operational procedures, governance practices, reporting standards, workflows, and cross-functional solutions.
• Demonstrated ability to interpret and apply complex financial, administrative, institutional, and regulatory requirements and exercise sound independent judgment in resolving complex operational issues.

Responsibilities

• Lead complex division-wide business operations supporting financial management, procurement, reporting, and organizational effectiveness.
• Analyze operational, financial, and organizational data to identify trends, risks, and opportunities and provide strategic recommendations to leadership.
• Develop dashboards, reports, and executive-level analyses that provide visibility into projects, resources, risks, and operational priorities.
• Partner with technical and administrative teams to strengthen project tracking, communication, and accountability.
• Identify operational barriers and resource constraints and lead improvements that support successful division-wide initiatives.
• Serve as the division’s subject matter expert for IT cost recovery, including billing methodologies, financial models, reporting, and business practices.
• Coordinate billing and cost recovery activities across multiple services, funding sources, and campus stakeholders.
• Develop operational documentation, procedures, reporting tools, and training resources.

Skills

Leadership

Strategic analysis

Financial analysis

Operational controls

Cost recovery

Project governance

Policy development

Data visualization

Education

Bachelor's degree

Tools

Oracle

ServiceNow

Adaptive

Concur

Job description

San Diego State University’s Information Technology Division seeks an experienced Administrative Analyst/Specialist III to lead complex business operations, financial and cost recovery administration, and project portfolio governance across the division.

This senior role requires translating complex data into practical solutions, guiding cross-functional teams, and developing dashboards and executive analyses to improve efficiency and accountability.