Senior IT Messaging Engineer

PARKER HANNIFIN CORP; Cleveland (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

Parker Hannifin is seeking a Messaging Senior Analyst to oversee our enterprise messaging across on‑prem, cloud, and hybrid platforms. You will administer Exchange, Exchange Online, Proofpoint, and RightFax while driving security, automation, and incident response.

This role requires strong documentation skills and experience with Active Directory, PowerShell, and IT compliance. Office-based in Cleveland with on‑call rotations and cross-team collaboration across IT.

Qualifications

• Bachelor's degree in computer science, information systems, or related area.
• 4+ years of IT experience.
• Experience administering Exchange On-Premise, Exchange Online, Proofpoint PoD, Proofpoint PPS, and RightFax.
• PowerShell scripting and automation ability.
• Knowledge of Active Directory and identity controls.

Responsibilities

• Administer Exchange mailbox services, mail flow, and connectors with compliance settings.
• Support Exchange Online/hybrid messaging, routing, and runbooks.
• Manage Proofpoint security policies (spam, malware, URL/attachment defence).
• Maintain SMTP relay and fax services; troubleshoot delivery and policy issues.
• Monitor health, performance risks; assist incident response and root-cause analysis.
• Support M365 Enterprise apps client needs.
• Execute changes via change control with testing/back-out.
• Maintain SOPs, runbooks, and docs in Teams/SharePoint.
• Support security monitoring, audits, retention/eDiscovery tasks.

Skills

PowerShell scripting

Mail flow troubleshooting

Documentation

AD/identity controls

Education

Bachelor's degree (CS/IS or related)

Tools

Exchange On-Premise

Exchange Online

Proofpoint PoD

Proofpoint PPS

RightFax

Active Directory

Job description

Parker Hannifin is seeking a Messaging Senior Analyst to oversee our enterprise messaging across on‑prem, cloud, and hybrid platforms. You will administer Exchange, Exchange Online, Proofpoint, and RightFax while driving security, automation, and incident response.

This role requires strong documentation skills and experience with Active Directory, PowerShell, and IT compliance. Office-based in Cleveland with on‑call rotations and cross-team collaboration across IT.