Senior IT Infrastructure & Security Lead

City of Sunny Isles Beach

Florida

On-site

USD 90,000 - 140,000

Full time

14 days+

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Job summary

City of Sunny Isles Beach is seeking a senior IT Infrastructure professional to install and maintain the City’s IT systems, manage the virtual environment, servers, and enterprise network, and work with business units to improve automation and security.

The role reports to the Assistant CIO, provides technical leadership, ensures disaster recovery readiness, and guides hardware and software standards while delivering high‑quality on‑site support for City departments and public safety

Qualifications

Bachelor’s degree in computer science, information systems management, or a related field; Five (5) years of professional level experience in computer systems operations or support position performing personal computer or information systems analysis and design or any acceptable related combination of training and experience.
All candidates must obtain CJIS Security clearance and certification within the first six months of employment.
Candidates must already have, or obtain within the first year of employment, 2nd tier certifications in a minimum of 2 of the IT Knowledge Areas, as well as 1st tier certifications in a minimum of 2 additional IT Knowledge Areas.

Responsibilities

Acts as liaison between management and Information Technology personnel to consult and advise on matters related to hardware and software implementation, strategic planning, and development.
Leads design and development of computer systems; gathers user requirements through interviews, group discussions and examination of existing office procedures; produces requirement documents detailing business functions to be automated, and models business functions using graphic-like object models, data flow diagrams or function/decomposition diagrams.
Provides direction to and assists the CIO with all aspects necessary to deliver new systems including planning, architecture, design, development, legacy migration, testing security, delivery and operations.
Manages and/or assists in all technological support aspects of the Police Department’s applications. Manages and maintains the virtual environment, servers, backups, and applications for City and Police Department.
Ensures disaster recovery plans, procedures, and processes are in place to protect continuity of operation.
Administers and maintains the organization's IP Telephony, internet connection and firewall/network security systems. Maintains software and hardware documentation.
Develops a thorough understanding of business processes to assure proper integration with automated systems.
Researches problem reports and requests for systems enhancements; prepares recommendations accordingly.
Performs business process evaluations, improvement plans and IT technology solutions planning and analysis.
Performs full project management throughout the implementation and/or upgrade of application packages, including product selection, product implementation, customer contact, customer acceptance and customer training. Responsible for supporting the day-to-day operations of all city departments; providing high quality onsite customer service and technical expertise.
Orders equipment, prepares quotations, processes departmental paperwork as requested by City departments and as approved by the CIO.
Prepares project cost estimates and justification for new or enhanced system modifications; may prepare requests for proposals for vendor services.
Identifies and/or recommends cost control measures in the delivery of all IT services.
Performs other related duties as assigned.