Senior IT Infrastructure & Desktop Support Administrator

LaneStaffing, Inc; Houston (TX); On-site; USD 85,000 - 120,000; Full time

Job summary

LaneStaffing, Inc. is seeking an experienced IT infrastructure professional to provide advanced support, deployment, and maintenance for HPW endpoint devices and related infrastructure.

The role supports over 5,000 employees and ensures operational continuity for HPW IT EUSS during staffing shortages. The candidate should have a minimum of five years in IT infrastructure, including networks and security, with a bachelor’s degree in computer science or MIS and relevant certifications.

Qualifications

• Requires a bachelor's degree in computer science, MIS or a closely related field.
• At least five (5) years of technology experience supporting IT infrastructure including networks, security, and hardware.
• System-specific technical certifications may be required.
• Greater than 5 years of directly applicable experience may be considered for substitution of up to two (2) years of the education requirement.

Responsibilities

• Provides advanced technical support, deployment, maintenance, and administration of HPW endpoint devices and infrastructure systems.
• Supports over 5,000 employees to ensure operational continuity.
• Delivers reliable operational continuity for HPW IT EUSS during staffing shortages.
• Proficient in Windows desktop support, including device setup, troubleshooting, software installation, user assistance, and routine maintenance.
• Aligns end-user service support with HR IT standards; must have a Texas Driver's license.

Skills

Windows desktop support

Device setup

Troubleshooting

User assistance

Education

Bachelor's degree in Computer Science

Bachelor's degree in MIS

Tools

Network hardware

Security systems

IT infrastructure

Job description

Description:

Provides advanced technical support, deployment, maintenance, and administration of HPW endpoint devices and infrastructure systems supporting over 5,000 employees. Delivers reliable operational continuity for HPW IT EUSS during staffing shortages by applying strong technical proficiency and consistent attention to detail. Proficient in windows desktop support, including device setup, troubleshooting, software installation, user assistance, and routine maintenance for HPW. Continued end users service support need - align old IT contractor position title to comply with HR IT standards. Must have a valid Texas Driver's license

SPECIFICATIONS: KNOWLEDGE: Requires a bachelor's degree in computer science, Management and Information Systems (MIS) or a closely related field.

EXPERIENCE: At least five (5) years of technology experience supporting IT infrastructure including networks, security, and hardware. System-specific technical certifications will often be required.

Greater than 5 years of directly applicable experience may be considered for substitution of up to two (2) years of the education requirement.