Senior IT Engineer (Onsite)

Axon; Scottsdale (AZ); Hybrid; USD 120,000 - 190,000; Full time

Benefits offered by this job

401k with employer match

PTO

Paid parental leave

Medical/Dental/Vision

Wellness programs

Learning & Development

ERGs

Office snacks

Job summary

Axon seeks a Senior Client Engineer to own Google Workspace and SaaS integrations, leading cross-functional IT initiatives. You’ll drive automation, maintain security, and collaborate with Security, Legal, and People Operations to scale our IT infrastructure.

You will work in a hybrid Boston-based role, guiding enterprise collaboration, identity, and endpoint platforms across the organization. Strong automation and communication skills are essential.

Qualifications

• 4+ years of admin experience with Google Workspace and related SaaS tools.
• Experience managing Google Workspace at scale (Drive, Gmail, Vault, DLP).
• Knowledge of identity and access management concepts (SAML, OAuth, SCIM, RBAC).
• Hands-on experience with Okta SSO and workflow automation.
• Experience managing endpoint fleets (Jamf, Intune, Tanium or equivalent).
• Proficiency with scripting (PowerShell, Bash, Python).
• Strong REST API integration and automation skills.
• Ability to lead technical workstreams from discovery to implementation.
• Clear, direct communication and cross-functional collaboration.

Responsibilities

• Serve as technical owner and lead administrator for Google Workspace and ecosystem.
• Lead Google Workspace initiatives, tool integrations, and feature rollouts.
• Manage Google Workspace administration, including drive governance and domain migrations.
• Act as SME for Google Workspace integrations (Okta SSO, Slack, SaaS connectors).
• Own escalated support for complex Google Workspace and SaaS issues.
• Identify opportunities to automate IT Engineering workflows and improve reliability.
• Architect and maintain automation using APIs and scripting.
• Document decisions and runbooks for long-term maintainability.
• Collaborate with stakeholders to meet security and employee experience needs.

Skills

Google Workspace admin

Identity & access mgmt

Okta SSO

Endpoint management

Scripting (PowerShell, Bash, Python)

REST API integrations

Technical leadership

Clear communication

Tools

Okta

Jamf

Intune

Tanium

Google Workspace

Job description

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

As Axon’sSenior Client Engineer, you will be a senior technical owner within the IT Engineering team, helping shape how Axon’s global workforce connects, collaborates, and stays secure. You will own and advance Axon’s Google Enterprise ecosystem, lead strategic platform initiatives, and drive automation improvements that make IT operations more scalable, reliable, and efficient.

This is a hands-on individual contributor role for an experienced engineer who can lead complex technical workstreams, operate independently, and partner cross-functionally across IT, Security, Legal, People Operations, and business teams.

What You’ll Do

Location: Boston, MA
Reports to: Director, IT Engineering
Direct Reports:None — this is an individual contributor role

• Serve as the technical owner and lead administrator for Axon’s Google Workspace / Google Enterprise environment.
• Lead strategic Google Workspace initiatives, including tool integrations, new feature rollouts, workforce enablement efforts, M&A integrations, and cross-functional tooling projects.
• Manage Google Workspace administration across Drive governance, Gmail administration, DLP policy, domain migrations, Vault, retention policies, litigation holds, eDiscovery, Context-Aware Access, and audit log monitoring.
• Act as the internal subject matter expert for Google Workspace integrations, including Okta SSO, Slack, and third-party SaaS connectors.
• Own escalated support for complex Google Workspace, collaboration, identity, endpoint, and SaaS platform issues.
• Identify opportunities to improve IT Engineering systems and processes through automation, workflow design, and operational improvements.
• Architect, build, and maintain automation using API integrations, Okta Workflows, ServiceNow, Slack, scripting, and low-code platforms.
• Maintain platform health, improve operational reliability, and support KTLO activities across collaboration, identity, endpoint, and IT Engineering systems based on team needs and technical expertise.
• Document technical decisions, process changes, and operational runbooks to support knowledge sharing and long-term maintainability.
• Partner with cross-functional stakeholders to ensure Axon’s collaboration and endpoint platforms meet business, security, compliance, and employee experience needs.

What You Bring

• 4–6 years of administrative experience with Google Enterprise / Google Workspace and adjacent enterprise-grade SaaS collaboration tools.
• Proven experience managing Google Workspace at scale, including Drive governance, Gmail administration, DLP policies, domain migrations, and Vault.
• Strong understanding of identity and access management concepts, including SAML, OAuth, SCIM, RBAC, and user provisioning.
• Hands-on experience with Okta, including SSO integrations and workflow automation.
• Experience managing endpoint fleets through Jamf, Intune, Tanium, or equivalent MDM / endpoint management platforms.
• Proficiency with PowerShell, Bash, Python, or similar scripting languages for task automation.
• Strong understanding of REST API integrations and system-to-system automation.
• Demonstrated ability to lead technical workstreams from discovery through implementation with minimal oversight.
• Clear, direct communication style with the ability to document decisions, explain tradeoffs, and drive alignment across cross-functional stakeholders.

Work Location

This role is based out of our Boston office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups, or ERGs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights [e-mail] via ourAxon Privacy Web Form. For more information, please see the Your California Privacy Rights section of ourApplicant and Candidate Privacy Notice.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [e-mail]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.