Senior IT Engineer

company; San Jose (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Innovative Technology

Career Growth

Competitive Benefits

Mission-Driven Culture

Job summary

Company is seeking a skilled Senior IT Engineer to join their Information Systems and Technology team in San Jose, California. This role focuses on managing and optimizing internal technology systems including productivity tools like Slack and Jira, while troubleshooting user issues.

Candidates should have over 5 years in IT support with experience in Microsoft 365 and Google Workspace. This is an opportunity to work in a stealth-mode battery startup with a mission to revolutionize energy storage technology.

Qualifications

• 5+ years in IT support, systems administration, or operations.
• Experience in Microsoft 365 and Google Workspace administration.
• Exposure to scripting languages (PowerShell, Bash, Python, etc.) and automation.
• Experience supporting SaaS tools like Slack, Jira, Confluence, Zoom.
• Excellent troubleshooting, communication, and documentation skills.

Responsibilities

• Administer and support tools like Slack, Jira, Confluence, Google Workspace.
• Troubleshoot end-user issues across SaaS platforms.
• Manage user provisioning and access audits.
• Identify opportunities to streamline workflows and reduce manual tasks.
• Implement and validate cross application integrations.
• Evaluate new SaaS tools and assist with onboarding.
• Maintain IT documentation and knowledge base articles.
• Collaborate with network and security engineers to ensure compliance.
• Participate in IT projects and rollouts.

Skills

IT support

Microsoft 365 administration

Google Workspace administration

Scripting languages (PowerShell, Bash, Python)

Identity Access Management platforms

SaaS tools support

Troubleshooting skills

Communication skills

Documentation skills

Mentoring

Tools

Slack

Jira

Confluence

Google Workspace

Microsoft 365

Zoom

Job description

About the Company

We are a stealth-mode battery startup developing cutting-edge battery technology. Our mission is to revolutionize battery technology to accelerate the global transition to clean energy. By leveraging innovative materials, advanced manufacturing techniques, and next-generation energy storage architectures, we are building the future of sustainable energy.

Can’t find the company name?

It’s not you, it’s us! We’re really excited about the potential of our technology, product, and mission, and have chosen to remain in stealth mode. If the job description piques your interest, please apply. If your skillset is aligned with what we’re looking for, the team will reach out to schedule your interview and tell you a bit more about us (e.g. who we are).

Role

We are seeking a skilled Senior IT Engineer to join our Information Systems and Technology team to manage general productivity tools. In this role, you will support and optimize our internal technology ecosystem. This role is ideal for someone who thrives in a dynamic environment, enjoys solving IT challenges, and has a strong grasp of modern SaaS platforms, identity management, and information security.

You’ll serve as the go-to expert on the team for managing core productivity tools, ensuring secure and seamless access across platforms, and supporting Windows, macOS, and Linux environments. Your work will directly impact employee experience, operational efficiency, and security posture.

Responsibilities

• Administer and support tools like Slack, Jira, Confluence, Google Workspace, Microsoft 365, and other business-critical applications

• Troubleshoot end-user issues across SaaS platforms

• Manage user provisioning and access audits

• Identify opportunities to streamline workflows and reduce manual tasks

• Implement and validate cross application integrations

• Evaluate new SaaS tools and assist with onboarding

• Maintain IT documentation and knowledge base articles

• Collaborate with network and security engineers to ensure compliance

• Participate in IT projects, rollouts, and cross-functional initiatives

Qualifications

• 5+ years in IT support, systems administration, or operations

• Experience in Microsoft 365 and Google Workspace administration

• Exposure to scripting languages (PowerShell, Bash, Python, etc.) and automation

• Familiarity with IAM platforms (Okta, Entra ID, Google Identity)

• Experience supporting SaaS tools like Slack, Jira, Confluence, Zoom

• Excellent troubleshooting, communication, and documentation skills

• Experience mentoring junior IT engineers and team members

Why Join Us?

• Innovative Technology: Work on cutting-edge energy storage solutions that power the future.

• Career Growth: Opportunities to work on high-impact projects and advance in a growing industry.

• Competitive Benefits: Comprehensive health, wellness, and professional development programs.

• Mission-Driven Culture: Be part of a team that is shaping the future of sustainable energy through innovation and excellence.

We are an equal opportunity employer and we do not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.