Senior IT Business Analyst - Warehouse Management

Smithfield Foods; Smithfield (VA); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Relocation package

Job summary

Smithfield Foods is seeking a Sr. IT Business Analyst to optimize SAP solutions for warehouse management and logistics. You will work with business users, IT teams, and stakeholders to ensure efficient operations and global process improvements across the supply chain.

The role emphasizes system implementations, enhancements, and ongoing user support with a proactive, collaborative approach. A strong foundation in SAP WM/LE and RF/barcode tooling is essential.

Qualifications

• Bachelor's degree in a business, information systems, or related field with 5+ years IT experience.
• Strong understanding of warehouse management, inventory control and logistics execution.
• Proficiency with SAP WM/LE configuration and integration with other modules.
• Experience with RF scanning, barcode systems and label printing.
• MS Office proficiency and familiarity with LSMW; SAP EWM exposure is a plus.

Responsibilities

• Partner with business teams to identify system needs and document requirements.
• Serve as liaison between business users and IT for system implementations and enhancements.
• Lead training and change management efforts to prepare users for system changes.
• Provide day-to-day system support, troubleshoot issues, and coordinate with IT support.
• Identify opportunities for automation and process improvements within warehouse and logistics workflows.
• Assist in reporting and functional specification development and maintain documentation.
• Coordinate projects and manage timelines to align deliverables with priorities.
• Provide leadership and coaching to promote a positive work environment.

Skills

Analytical skills

Problem solving

Communication

Teamwork

Education

Bachelor's degree in business or information systems

Tools

SAP WM/LE

SAP EWM

RF scanning

Barcode systems

Label printing

MS Office

LSMW

Job description

Have a seat at our table. When you join Smithfield, you become part of something special - a company that's sustainably feeding people around the world, producing good food the right way with respect for our people, animals, communities and planet. With opportunities across locations and functions, a culture grounded in our Core Four values - gratitude, communication, respect and accountability - and a strong commitment to learning, collaboration, and innovation, Smithfield offers challenging and rewarding careers where you can grow, contribute and make a real impact.

The Value You’ll Bring

The position summary states the general nature and purpose of the job. Overall accountabilities are defined in this section. The Sr. IT Business Analyst is responsible for supporting, enhancing, and optimizing SAP solutions related to warehouse management and logistics processes. This role involves working closely with business users, technical teams, and other stakeholders to ensure efficient and effective warehouse operations and supply chain processes. Key responsibilities include supporting system implementations, driving enhancements, and providing ongoing user support and training. Success requires strong technical insight, cross-functional collaboration, and a proactive approach to delivering effective solutions in a global environment.

What You’ll Do

• Business Analysis & Requirements: Partner with business teams to identify system needs and document formal requirements. Collaborate with technical teams to ensure requirements are clear, actionable, and aligned with business goals. Represent the functional area in planning discussions to prioritize initiatives and maximize value.
• Stakeholder Engagement: Serve as the primary liaison between business users and IT for system implementations, upgrades, and enhancements. Communicate progress on requests, coordinate resource needs, and ensure alignment across teams. Act as the go-to contact for resolving system performance issues and sharing updates with leadership.
• Training & Change Management: Lead efforts to prepare users for system changes through training programs, SOP development, and consistent communication. Establish super user forums and address process gaps to support adoption and long-term success.
• System Support & Troubleshooting: Provide day-to-day application support, resolve production issues, and coordinate with IT support teams. Respond to user inquiries, determine root causes, and deliver solutions or training as needed to maintain smooth operations.
• Process Improvement: Review existing business processes to identify opportunities for automation and increased efficiency. Recommend innovative uses of system functionality, implement improvements, and train users on new workflows and tools.
• Reporting & Documentation: Support report development by designing functional specifications and collaborating with technical teams. Maintain thorough documentation for requirements, testing scenarios, process changes, and performance issues to ensure transparency and continuity.
• Project Coordination: Apply project management skills to organize work streams, allocate resources, and meet timelines. Provide regular status updates and ensure deliverables align with business priorities and operational needs.
• Leadership: Drives a positive employee experience through leadership by way of employee coaching.

What We’re Seeking

• Bachelor's Degree from an accredited four-year college or university in a business, information systems or related field and 5+ years of relevant experience in progressive IT related roles; or equivalent combination of education and experience, required.
• A strong understanding of warehouse management, inventory control, and logistics execution processes is essential, along with expertise in SAP WM/LE configuration.
• Proficiency in RF scanning, barcode systems, and label printing is necessary, as is experience with integrating SAP WM/LE with other modules and third-party systems.
• Key skills include strong analytical, problem-solving, and communication abilities.
• Experience with MS Office and LSMW, as well as exposure to SAP EWM, can be advantageous.
• Proven ability to work effectively in fast-paced, dynamic environments.
• Team-oriented, approachable, and committed to fostering a positive work culture.

Other Skills That Make You Stand Out

• Experience supporting IT logistics and supply chain management on the SAP side is strongly preferred.

The expected pay range for this position is $75,000 - $110,000 annually.

Smithfield Foods provides pay ranges that reflect its good faith estimate of the salary or hourly wage the company reasonably expects to pay for a position at the time of hire. Individual compensation will be determined based on several factors, including but not limited to, the scope and responsibilities of the role, location of the position, the candidate’s qualifications and experience, internal equity, external market pay for comparable positions and budget considerations. At Smithfield Foods, base pay represents only one aspect of the comprehensive total rewards package.

Relocation Package Available Yes

Learn more about our benefits package here.

EEO Information

Smithfield is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veterans status, status as a disabled individual or any other protected group status or non-job characteristic as directed by law.

If you are an individual with a disability and would like to request a reasonable accommodation for any part of the employment selection process, please call us at 757-357-1595.