Senior IT Business Analyst — Requirements & Stakeholder Champion

Harris County; Houston (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Harris County Universal Services is seeking a Senior Business Analyst to join our IT solutions center in Houston. The role requires transforming business needs into detailed IT requirements and plans, coordinating with stakeholders and vendors, and ensuring high-quality application support across tiers.

You will analyze processes, document gaps, and propose substantial improvements while working on enterprise IT projects that serve county departments and residents.

Qualifications

• Bachelor's degree required or equivalent work experience.
• Minimum of five years of related experience.
• Experience translating business requirements into detailed IT specifications.
• Ability to liaison between customers and vendors to implement changes.

Responsibilities

• Create implementation requirements and IT plans with stakeholders.
• Enhance the quality of IT products and services.
• Translate user requirements into detailed functional requirements.
• Document current processes and identify inefficiencies or gaps.
• Serve as liaison between customers and vendors for issue resolution.
• Provide Tier 2 & 3 application support coordinating with Tier 1 contacts.
• Operate at a high technical level in systems analysis.
• Assess business implications of technology in the current and future environment.
• Perform all other duties as assigned.
• Formulate systems scope and objectives based on user needs and industry requirements.

Skills

Requirements gathering

Stakeholder management

Business process modeling

Analytical thinking

Education

Bachelor's degree

Tools

SQL

MS Visio

Job description

Harris County Universal Services is seeking a Senior Business Analyst to join our IT solutions center in Houston. The role requires transforming business needs into detailed IT requirements and plans, coordinating with stakeholders and vendors, and ensuring high-quality application support across tiers.

You will analyze processes, document gaps, and propose substantial improvements while working on enterprise IT projects that serve county departments and residents.