Senior Issue Management & Process Optimization Specialist

Oscar Health; New York (NY); Hybrid; USD 75,348 - 98,894; Full time

Benefits offered by this job

Unlimited vacation program

401(k) plan participation

Paid parental leave

Life and disability insurance

Job summary

Oscar Health is seeking a Senior Specialist, Issue Management to enhance processes within their Network Operations team. This role focuses on optimizing provider operations and resolving critical bottlenecks.

With a hybrid work model based in New York City, the successful candidate will collaborate with leadership and cross-functional teams to implement improvements and ensure compliance with regulations. Benefits include comprehensive medical and dental coverage, paid time off, and bonuses.

Qualifications

• 1+ years of professional experience in payer or provider operations, or a related field.
• Experience using data and metrics to drive improvements.
• Experience in process improvement and workflow design.

Responsibilities

• Identify risks and resolve issues/errors through investigation.
• Coordinate projects to ensure key milestones are met.
• Support the management and analysis of data for operations.

Skills

Data-driven decision making

Process improvement

Healthcare operations knowledge

Job description

Oscar Health is seeking a Senior Specialist, Issue Management to enhance processes within their Network Operations team. This role focuses on optimizing provider operations and resolving critical bottlenecks.

With a hybrid work model based in New York City, the successful candidate will collaborate with leadership and cross-functional teams to implement improvements and ensure compliance with regulations. Benefits include comprehensive medical and dental coverage, paid time off, and bonuses.