Senior Investigator - Harassment and Discrimination (Hybrid)

United Airlines; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

Join United Airlines as an Investigator focused on harassment and discrimination complaints, conducting thorough investigations and reporting findings to senior management. The ideal candidate should have a degree in Human Resources and extensive experience in workplace investigations, ensuring compliance with company policies and employment laws. This role offers a unique opportunity to contribute to a diverse workplace environment while maintaining high standards of confidentiality.

Benefits

Industry-leading health plans

Best-in-class wellness programs

Travel opportunities

Qualifications

• 3-5+ years of corporate investigative experience required.
• Working knowledge of federal and state employment laws.
• Ability to travel up to 10% of the time.

Responsibilities

• Conduct workplace investigations on harassment and discrimination complaints.
• Prepare comprehensive investigative reports for senior leadership.
• Gather and analyze evidence to support investigations.

Skills

Analytical skills

Fact-finding skills

Interpersonal communication skills

Verbal communication skills

Written communication skills

Education

Bachelor's Degree in Human Resources or related fields

Job description

Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

Key Responsibilities:

This position reports directly to the Senior Manager, Harassment & Discrimination Investigations, and is primarily responsible for conducting prompt, thorough, objective, and confidential investigations of internal and external complaints of discrimination, harassment, retaliation, and/or policy violations. This position ensures that all internal and external investigations are conducted in accordance with the Company’s established policies and procedures. This position shall be responsible for conducting investigations globally.

• Lead prompt, thorough, and impartial workplace investigations of complaints involving allegations of harassment and discrimination, and other policy violations, as assigned by the Senior Manager, Harassment & Discrimination Investigations.
• Prepare timely, comprehensive investigative reports to be distributed to the Senior Manager of Harassment & Discrimination Investigations, Legal Counsel, Human Resources, Labor Relations, and other senior leaders.
• Identify, gather, analyze, and preserve documents and physical evidence to support investigations.
• Deliver objective, well-organized investigative reports and outcomes to senior leadership ensuring clarity and accuracy in presenting findings.
• Review investigative reports prepared by peers to ensure quality, consistency, and adherence to investigative standards.
• Review investigative reports prepared by peers to ensure quality, consistency, and adherence to investigative standards.

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table.

What’s needed to succeed (Minimum Qualifications):

• Bachelor's Degree (Human Resources or other related fields) or equivalent work experience in a corporate setting investigating policy violations
• 3-5+ years of corporate investigative experience
• Harassment and Discrimination experience
• Extensive experience conducting effective workplace investigations involving in-person or virtual interviews of employees and vendors throughout all functional areas
• Working knowledge of federal and state employment laws
• Strong analytical, fact-finding, and evidence-gathering skills
• Strong verbal, written, and interpersonal communication skills
• Ability to build and maintain credibility within all levels of the organization
• Commitment to maintaining confidentiality of sensitive, employment-related information
• Ability to be flexible and exercise a sense of urgency in handling multiple cases, effectively planning, organizing, and prioritizing cases
• Strong time management and organizational skills
• Ability to travel up to 10%
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualifications
• Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

• Experience working with and the ability to partner with Legal Counsel, Human Resources, Labor Relations, etc.
• Strong work ethic and ability to exercise sound judgment
• Previous HR investigative experience

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact [e-mail] to request accommodation.