SENIOR INVESTIGATOR

Arizona Official Website of State of Arizona; Hyde Park Township (IL); On-site; USD 50,000 - 70,000; Full time

Job summary

A state agency is seeking an investigator to handle complaints regarding the Nurse Practice Act. The role involves conducting investigations, preparing cases for administrative review, and presenting findings at Board meetings. Candidates should possess excellent communication skills and knowledge of nursing practices. A valid driver's license is required.

Qualifications

• Experience in investigations or legal testifying preferred.
• Knowledge in nursing practice and the Nurse Practice Act.

Responsibilities

• Investigates complaints regarding alleged violations of the Nurse Practice Act.
• Prepares cases for administrative review and presents them at Board Meetings.
• Writes detailed investigatory reports with findings and recommendations.

Skills

Communication

Interpersonal Skills

Organization

Analytical Skills

Interviewing

Tools

Word

Google Documents

Job description

Investigates complaints regarding alleged violations of the Nurse Practice Act. Investigates complex or sensitive allegations of legal or regulatory violations; interviews and collects evidence; examines and analyzes records and files; reviews and detects improprieties; determines and selects pertinent information and records for support of investigation; determines if a violation has occurred and recommends actions; researches and obtains investigative evidence and composes detailed investigative reports.

Prepares cases for administrative review / action, prepares consent agreements for use in administrative proceedings. Presents cases at Board Meetings and testifies in administrative hearings as an official witness.

Job Duties :

1. Investigates complaints regarding alleged violations of the Nurse Practice Act and applies knowledge throughout the investigatory process to determine violations and risks to public safety. Investigates complex or sensitive allegations of legal or regulatory violations; interviews and collects evidence; examines and analyzes records and files.
2. Extracts and analyzes information from statutes, legal documents, evaluations, healthcare and employment-related records; interviews and elicits information; writes detailed investigatory reports with findings of fact, citations of suspected violations of the Nurse Practice Act, and disciplinary recommendations for Board action. Applies and interprets Federal, State, and agency laws, rules, regulations, and policies regarding nursing practice and complex investigations.
3. Prepares cases for administrative review / action, drafts consent agreements, and presents cases at Board Meetings. Testifies in administrative hearings as an official witness. Collaborates with staff to refer criminal actions to law enforcement.
4. Prepares and issues subpoenas to obtain or inspect relevant information (police reports, medical records, personnel records, etc.) and ensures information is sent to the Board office. Prepares Interim Orders for licensees to consider voluntary participation, and presents cases for final Board determination. Gathers, compiles, and preserves detailed evidence. Reviews cases to detect improprieties, determines violations, and recommends actions. Enters case information into the database to track and monitor cases for timely resolution.
5. Performs other duties as assigned related to the position.

Knowledge :

• Knowledge in nursing practice, terminology, and the Nurse Practice Act.
• Methods, techniques, and principles for writing investigative reports.
• Methods and principles for conducting investigations.

Skills :

• Excellent written and oral communication skills; ability to objectively analyze information and apply knowledge of the Nurse Practice Act.
• Interpersonal skills for interactions with respondents, complainants, employers, and other agencies.
• Skills in extracting and utilizing information from legal and medical records.
• Basic computer skills, including Word and Google documents.
• Interviewing and eliciting information.
• Organization, prioritization, and follow-up skills.

Ability :

• Work effectively with others; prioritize, plan, analyze, coordinate, and manage caseloads.
• Maintain objectivity; produce accurate reports and documentation in a timely manner.
• Present cases in Board meetings or hearings.

Selective Preference(s) :

• Experience in investigations, substance abuse, social work, or legal testifying preferred.

Pre-Employment Requirements :

• Employees who drive on state business are subject to driver’s license record checks; must maintain acceptable driving records and complete required driver training.
• Possession of a valid state-issued driver’s license is required.