Senior Internal Communications Program Manager

Centene Corporation; Florida; Hybrid; USD 70,000 - 126,000; Full time

Job summary

Centene Corporation offers a fully remote role across the United States for an experienced Internal Communications professional. You will develop and implement strategies to engage employees and external audiences around the company's mission, goals, and progress.

The role leads training channels, reports project status to executives, and collaborates across functions to ensure timely delivery. You will track KPIs, optimize channels, and advise on best practices in training and communications.

Qualifications

• Bachelor's degree in Communications, Journalism, Public Relations, or related field.
• Master's degree preferred; 4–6 years of communications, public relations, or marketing experience with regulatory communication experience.
• Experience with training design and cross-functional collaboration.

Responsibilities

• Develops and executes internal communications strategies aligned with focus on dual eligibles and Medicare Advantage.
• Defines and leads strategic direction for training channels and coordinates cross-functional training needs.
• Provides leadership and communicates project status to stakeholders, including executive summaries and presentations.
• Leads cross-functional meetings to meet stakeholder expectations and company objectives.
• Evaluates and optimizes training and communication channels for impact and effectiveness.
• Collaborates with internal partners to create channel-specific content plans supporting organizational goals.
• Tracks and reports KPIs for internal communications channels to refine strategies.
• Provides guidance on training and communications best practices and strategy.
• Manages multiple projects through full lifecycle: requirements, planning, resources, execution, closure.

Skills

Strategic comms

Training channel leadership

Executive communications

Cross-functional collaboration

KPI reporting

Project management

Content planning

Policy compliance

Stakeholder management

Education

Bachelor's degree in Communications/Journalism/Public Relations

Master's degree preferred

Job description

This is a fully remote position and can be located anywhere in the US.

Position Purpose

Develop and implement internal communications strategies and resulting activities related to internal comms channels, with the goal of engaging and educating internal and external audiences on the company's mission, vision, goals, culture and progress; and enriching their employee experience.

Key Details

Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J -1, OPT, or CPT.

• Develops and executes internal communications strategies aligned with company's focus on dual eligibles, complex populations, and Medicare Advantage
• Defines and leads the strategic direction for assigned training channels and works cross-functionally to identify training needs and ensures timely delivery
• Provides leadership and effectively communicates project status to all stakeholders, including executive summaries and presentations.
• Leads cross-functional meetings with various functional areas to meet overall stakeholder expectations and company's objectives.
• Regularly evaluates and optimizes the effectiveness of training and communication channels to ensure impact and effectiveness.
• Collaborates with internal communication partners to create channel-specific content plans that support organizational goals and enhance the knowledge and engagement on dual eligible and Medicare Advantage strategic priorities.
• Tracks and reports on key performance indicators (KPIs) for internal communications channels, using insights to refine strategies.
• Provides guidance and counsel to internal teams/clients on training and communications best practices and strategy.
• Manages multiple projects through full project life cycle process including requirements gathering, creation of project plans and schedules, obtaining and managing resources, and facilitating project execution, deployment and closure.
• Performs other duties as assigned.
• Complies with all policies and standards.

Education/Experience

Bachelor's Degree in Communications, Journalism, Public Relations, related field or equivalent experience required

Master's Degree preferred: 4-6 years of communications, public relations, or marketing experience required with a preference for experience with regulatory communication, analysis, and training experience.

Pay Range: $70,100.00 - $126,200.00 per year

At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day. You'll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It's work with a purpose you can see, backed by a team committed to improving lives well beyond the workday.

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act