Senior Intelligence Leader, AI-Driven Client Solutions

Crisis24; Annapolis (MD); Hybrid; USD 130,000 - 170,000; Full time

Job summary

Crisis24 is seeking a Senior Manager, Intelligence to lead embedded intelligence programs for global clients, shaping delivery and governance. You will advance OSINT methods, geopolitical monitoring, and risk intelligence while guiding the analysts and managers who execute critical assessments.

The role emphasizes client advisory, senior stakeholder management, and ongoing program improvement, with a hybrid in Annapolis, MD, and travel as needed.

Qualifications

• Master's degree or equivalent experience.
• 8+ years of experience in intelligence analysis, enterprise risk management, security, or a related field.
• Proven experience leading intelligence teams and complex client programs.
• Strong intelligence research, analytical, writing, briefing, and presentation skills.
• Experience with client-facing program leadership, solution design, program scoping, and senior stakeholder management.
• Strong knowledge of risk intelligence, intelligence-led operations, and critical event management.
• Experience managing managers and analysts, including coaching, performance management, team development, and succession planning.
• Demonstrated ability to manage complex priorities, make sound decisions, and operate with a high degree of independence.
• Experience using program metrics and client-health indicators to drive decisions and continuous improvement.
• Familiarity with technology- and AI-enabled intelligence workflows, including appropriate governance and human oversight.

Responsibilities

• Lead the design, scoping, and evolution of embedded intelligence programs, translating client requirements into operating models, staffing plans, deliverables, governance, SLAs, KPIs, and implementation plans.
• Partner with Sales, Account Management, and EIS leadership on client proposals, RFPs, renewals, expansion opportunities, and new solution development
• Serve as a senior client advisor, building relationships with decision-makers, understanding evolving needs, addressing program risks, and identifying opportunities for retention and expansion
• Oversee the quality and performance of intelligence programs, ensuring products and services meet client requirements, SLAs, KPIs, and Crisis24 standards.
• Provide senior expertise across intelligence analysis, GSOC operations, protective intelligence, risk intelligence, and critical event management.
• Guide managers and analysts in OSINT collection, analysis, geopolitical monitoring, and the production of timely, actionable intelligence for decision-makers.

Skills

Leadership

Client management

Intelligence analysis

Geopolitical monitoring

OSINT collection

Risk intelligence

Program leadership

Stakeholder management

AI-enabled workflows

Education

Master's degree or equivalent

Tools

Power BI

Google Earth/Maps

Microsoft Office

Job description

Crisis24 is seeking a Senior Manager, Intelligence to lead embedded intelligence programs for global clients, shaping delivery and governance. You will advance OSINT methods, geopolitical monitoring, and risk intelligence while guiding the analysts and managers who execute critical assessments.

The role emphasizes client advisory, senior stakeholder management, and ongoing program improvement, with a hybrid in Annapolis, MD, and travel as needed.