Senior Intapp Implementation Engineer

harborglobal; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

harborglobal is seeking an hands-on implementation lead to design and deliver Intapp workflow solutions for legal sector clients. You will translate needs from legal, risk, compliance, finance and technology stakeholders into configured applications and integrations, owning complex workstreams from discovery through launch and ongoing support.

You will guide clients on product capabilities, document designs, and technical tradeoffs; lead workshops, plan integrations with finance and document

Qualifications

• Hands-on experience implementing, configuring, or enhancing workflow products from the Intapp portfolio.
• Experience delivering solutions in a law firm or comparable professional services setting across multiple projects.
• Strong working knowledge of core product areas such as intake, conflicts, time, information barriers, workflow, or integration.
• Ability to translate legal, risk, compliance, or finance processes into technical workflows and integrate with other business systems.

Responsibilities

• Lead implementation work from requirements discovery and solution design through configuration, testing, deployment, and post-launch support.
• Build and enhance workflows, forms, rules, and application settings for client and matter intake, conflicts, compliance, risk, and time recording.
• Advise clients on product capabilities, solution choices, and technical tradeoffs; lead workshops and document requirements and designs.
• Plan integrations with finance, document management, and other enterprise systems, including testing and issue resolution.
• Coordinate system and user acceptance testing, data validation, training, deployment and business readiness.
• Troubleshoot complex issues, support upgrades and cloud readiness, and guide junior engineers while improving delivery documentation and standards.

Skills

Troubleshooting

Analytical thinking

Documentation

Stakeholder communication

Tools

SQL

APIs

Reporting

Integration platforms

Job description

Role overview

This hands‑on implementation role leads the design and delivery of workflow solutions for legal-sector clients. You will translate needs from legal, risk, compliance, finance, and technology stakeholders into configured applications and integrations, taking ownership of complex workstreams from discovery through launch and ongoing support.

Responsibilities

• Lead implementation work from requirements discovery and solution design through configuration, testing, deployment, and post-launch support.
• Build and enhance workflows, forms, rules, and application settings for client and matter intake, conflicts, compliance, risk, and time recording.
• Advise clients on product capabilities, solution choices, and technical tradeoffs; lead workshops and document requirements and designs.
• Plan integrations with finance, document management, and other enterprise systems, including testing and issue resolution.
• Coordinate system and user acceptance testing, data validation, training, deployment and business readiness.
• Troubleshoot complex issues, support upgrades and cloud readiness, and guide junior engineers while improving delivery documentation and standards.

Requirements

• At least five years of hands‑on experience implementing, configuring, or substantially enhancing workflow products from the Intapp portfolio.
• Experience delivering solutions in a law firm or comparable professional services setting, including responsibility for design and delivery across multiple projects.
• Strong working knowledge of at least one core product area, such as intake, conflicts, time, information barriers, workflow, or integration.
• Ability to translate legal, risk, compliance, or finance processes into technical workflows and integrate them with other business systems.
• Experience planning or performing testing, deployment, upgrades, and post‑launch support.
• Strong troubleshooting, analytical, documentation, and stakeholder communication skills.

Nice to have

• Cloud migration or readiness experience; familiarity with legal finance or document management systems.
• SQL, APIs, reporting, or integration platforms.
• Knowledge of conflicts, ethical walls, information barriers, client due diligence, or anti-money-laundering workflows.
• Experience with Agile delivery, project governance, or mentoring engineers.