Senior Installer & Trainer

xpel; Pittsburgh (Allegheny County); On-site; USD 52,000 - 72,000; Full time

Job summary

XPEL is seeking a Senior Installer & Trainer to ensure window tinting and paint protection film installations meet our standards. The role focuses on learning the latest product innovations and training the infield operations team on evolving requirements.

You will coordinate with dealerships, assist in scheduling installers, perform quality control, audits, and maintain relationships with upper management while ensuring timely, safe, and accurate service.

Qualifications

• High School Diploma or GED required
• 18+ years old with 2 years driving experience
• Valid driver's license with clean record
• Meets insurability requirements under MV policy
• Excellent communication, interpersonal, analytical and problem-solving skills
• Judgment focused on customer service, safety and time sensitivity
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Outgoing personality and professional appearance

Responsibilities

• Maintains/monitors car counts at dealerships
• Communicate schedule with store managers as needed
• Assists Field Operations Manager on scheduling installers
• Liaison between Field Operations Manager and installer payroll/EOD/Warranties/Pricing
• Quality control and inspection of installation
• Assist Field Operations Manager with Audits as needed
• Cultivating and maintaining work relationships with upper management at dealerships
• Ensuring installers receive corrective or upskill training
• Inventory monitoring

Skills

Communication

Interpersonal

Problem solving

Time management

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Job Summary:

The Senior Installer & Trainer ensures XPEL film window tinting and paint protection film installations meet the standards. They work to learn the newest product innovations, focused on educating and train the infield operations team on the regularly changing requirements.

Core Duties

• Maintains/monitors car counts at dealerships
• Communicate schedule with store managers as needed
• Assists Field Operations Manager on scheduling installers
• Liaison between Field Operations Manager and installer- payroll/EOD/Warranties/ Pricing
• Quality control and inspection of installation
• Assist Field Operations Manager with Audits as needed
• Cultivating and maintaining work relationships with upper management at the dealerships
• Insuring installers are getting corrective or upskill training as required.
• Inventory monitoring

Basic Qualifications

• High School Diploma or GED
• 18+ years old with 2 years of driving experience
• Must have a current and valid driver's license with a clean driving record.
• Must meet insurability requirements under the company's motor vehicle insurance policy.
• Excellent communication, interpersonal, analytical and problem-solving skills
• Make appropriate judgments, keeping customer service, safety, and time sensitivity a priority.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Outgoing personality.
• Professional appearance and attitude.

XPEL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.