Senior Inspection and Compliance Officer (GMG/SEG 2)

Jamaicaindex; Hanover (York County); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading organization is seeking a Compliance Enforcer to ensure adherence to the National Insurance Act within York County. This role demands strong administrative abilities, excellent communication skills, and a proactive approach to motivate compliance among employers. Responsibilities include conducting inspections, negotiating payment plans, and representing the organization in legal matters.

Qualifications

• Strong administrative skills and ability to motivate others.
• Excellent communication and interpersonal skills.
• Leadership skills necessary for guiding teams.

Responsibilities

• Administer and enforce the National Insurance Act and Regulations.
• Conduct inspections and monitor compliance of delinquent employers.
• Negotiate payment arrangements and represent MLSS in court.

Skills

Strong administrative skills

Ability to motivate others

Leadership skills

Good oral and written communication skills

Excellent interpersonal skills

Job description

• To administer and enforce the provisions of the National Insurance Act and Regulations within the parish, ensuring employer and self-employed contributor compliance, and to provide public education on the benefits and obligations under the National Insurance Scheme. This involves public outreach, monitoring the payment of contributions, identifying delinquents, negotiating compliance, initiating enforcement activities as necessary and participating in legal proceedings.

Responsibilities
Technical/Professional Responsibilities

• Establish the level of non-compliance among employers in the parish.
• Calculate outstanding contributions and interest due from delinquent employers/contributors, and explain liabilities and delinquencies to employers and contributors to help resolve current liabilities and prevent future delinquencies.
• Conduct inspections of delinquent employers and self-employed contributors and monitor compliance listings.
• Conduct interviews with delinquent parties and representatives to collect outstanding contributions and initiate corrective actions.
• Assess and monitor assigned delinquent employers and self-employed contributors.
• Recommend initiation of legal action to Parish Administrator and represent the MLSS at court as required, including producing documentary evidence for court cases to support the NIS position and testifying as an expert witness for NIS.
• Issue status/notice/compliance/reminder letters and make phone calls to non-compliant employers and contributors.
• Prepare and issue (through Parish Administrator – NIS) summonses, Information Sheets or any documents required at each stage of the NIS’ established processes.
• Assess default court cases and recommend enforcement actions through Parish Administrator – NIS when delinquent employers and self-employed contributors who neglect or refuse to satisfy judgment orders.
• Negotiate payment arrangements and monitor payment schedules.
• Secure full payments of liabilities or report accounts not honoured.
• Recommend enforcement actions for delinquent employers and contributors who neglect or refuse to satisfy judgment orders.
• Persuade and motivate delinquent parties to resolve existing delinquencies.
• Reconcile non-compliance case files based on payments made and verify contributions paid.
• Analyse financial information from various sources and attend bankruptcy meetings as required.
• Participate in periodic compliance surveys and pensioner re-verification surveys.
• Prepare clearance letters to revenue agencies and other organizations.
• Investigate applications for waiver of interest and make recommendations.
• Prepare documents and attend Waiver of Interest Committee meetings.
• Investigate employee complaints and conduct compliance audits.
• Prepare and submit documents for garnishment cases.
• Conduct investigations into pension application cases.
• Guide and assist Inspection and Compliance Officer with non-compliance procedures.
• Execute inspections and non-compliance functions as necessary to support meeting branch targets.
• Participate in the establishment of targets for NIS operations.
• Provide technical advice on the National Insurance Act and Regulations.
• Maintain electronic data processing systems (e.g., JNISS & RAIS).
• Provide customer service to external and internal stakeholders.
• Attend internal meetings as required.
• Represent the MLSS at meetings, conferences, and other forums.
• Conduct public education sessions on NIS services.

Administrative

• Monitor compliance to ensure all employers are identified, registered, and contributions are remitted.
• Prepare and submit work plans, itineraries, and activity reports within the agreed timeframe.
• Participate in performance evaluation activities within the agreed timeframe.
• Prepare and submit reports on case files and court activities.
• Prepare and submit quarterly financial arrears reports.
• Prepare and submit public education and monthly collection reports as required

Other Responsibilities

• Performs any other duties and responsibilities as may be determined by the Ministry of Labour and Social Security from time to time.

Skills
Strong administrative skills
Ability to motivate others
Leadership skills
Good oral and written communication skills
Excellent interpersonal skills