Senior Insights Analyst

Mheducation; United States; Remote; USD 55,000 - 87,000; Full time

Job summary

Mheducation seeks a Senior Insights Analyst to analyze large data sets and provide insights that influence stakeholder decisions. You will work in a collaborative environment, focusing on improving customer experience through data-driven strategies. If you have strong analytical skills and a passion for education, join us in making a significant impact.

Qualifications

• 5+ years of experience in a data analytics role.
• Detail-oriented with a focus on accuracy.
• Strong written and verbal communication skills.

Responsibilities

• Conduct research projects to provide business insights and tell compelling stories.
• Analyze data to identify correlations between products and customer contacts.
• Monitor and measure the impact of new business initiatives.

Skills

Data analysis

Communication

Collaboration

Attention to detail

Self-motivation

Education

Bachelor's degree in Statistics, Mathematics, Business, or related field

Tools

SPSS

R

Python

Adobe Analytics

Google Analytics

SQL

Tableau

Alteryx

Job description

Overview

Make an Impact!

At McGraw Hill we create best-in-class, next-generation learning platforms that are used by millions of students and educators worldwide from kindergarten through graduate school. Our goal is to accelerate student success through intuitive and effective learning tools and content that maximize a teacher’s time and a student’s learning experience. We do all of this in a supportive, collaborative environment where you can grow your career in a way that fits into your life.

How can you make an impact?

McGraw Hill, the leading provider of digital and print educational solutions, is looking for a Senior Insights Analyst.The Sr. Insights Analyst is responsible for conducting analyses and studies using both qualitative and quantitative analytical methods. The main responsibilities of this role include analyzing large data sets to determine the root cause of customer contacts and pain points, while providing additional insights related to performance trends and operational processes. Communicating to stakeholders of all levels is required.

What you will be doing:

• Conduct research projects aimed to provide business insights and tell compelling stories that influence stakeholders.

• Analyze data to identify correlations between products, platforms, and customer contacts.

• Monitor and measure the impact of new business initiatives on the customer experience.

• Create new/strengthen existing metrics, to effectively measure business KPIs.

• Develop and maintain data infrastructure to support automated and recurring data reports.

• Perform ad hoc analysis as required, including primary and secondary research.

• Ensure data accuracy and maintain data integrity.

• Identify areas for improvement within various work groups based on data analysis.

• Stay current of emerging trends and user behaviors.

What you need to be considered:

• 5+ years of experience in a data analytics role

• Bachelor's degree in Statistics, Mathematics, Business, or related field

• Proven track record of delivering actionable insights guide strategic decisions

• Strong written and verbal communication skills with the ability to present complex data findings across various levels within the organization

• Detail oriented with focus on high level of accuracy

• Able to manage multiple projects and deadlines effectively

• Strong collaboration and interpersonal skills

• Self-directed and self-motivated

• Proficient in data analysis tools such as SPSS, R, and/or Python

• General knowledge of Adobe Analytics and/or Google Analytics

• Intermediate to advanced SQL query skills

• Strong Microsoft Office skills, especially Excel

• Working knowledge of data visualization tools including Tableau or Alteryx

Here’swhat we offer:

At McGraw Hill, you will be empowered to make a real impact on a global scale. Every day your individual efforts can contribute to the lives of millions.

The pay range for this position is between$55,000 - $86,500annually, however, base pay offered may vary depending on job-related knowledge, skills, experience, and location. Additionally, a full range of medical and/or other benefits may be provided, depending on the position offered. Click hereto learn more about our benefits offerings.

McGraw Hill recruiters always use a “@mheducation.com” or "@careers.mheducation.com” email addresses and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.

49158