Senior Inside Sales Specialist: Multi-Line Solutions

Setpoint Integrated Solutions, Inc.; La Porte (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

Setpoint Integrated Solutions, Inc. seeks an Inside Sales Representative III to translate complex customer needs into winning proposals for new products, systems, and WIP jobs. You will size solutions, negotiate pricing, and present compelling offers while supporting multiple product lines.

You will develop expert knowledge of services, pricing, OEM relations, and sales processes. Travel and collaboration with cross-functional teams will be essential to success.

Qualifications

• Bachelor's degree or equivalent in business/engineering.
• 4–6 years in a customer-facing role within the relevant industry.
• Proficiency in quality standardization procedures and computer systems.
• Advanced customer experience training completed.
• Strong written and verbal communication skills.
• Advanced knowledge of valves and related products.
• Industry knowledge: chemical, refining, and power markets.
• Proficiency in Microsoft Office suite.

Responsibilities

• Develop and maintain expert knowledge of services, product lines, sales territories, pricing structures.
• Understand and apply OEM relationships to the Customer Solutions Process.
• Review, process, and submit customer orders.
• Quoting products and assemblies.
• Quoting multiple product lines within the vertical.
• Verifying pricing.
• Sourcing materials.
• Collaborate with Account Managers, Operations, and Production Coordinators to address highly complex customer service issues.
• Build and maintain customer trust as a quality, value-added solutions provider.
• Assist Inside Sales Representatives and Managers within the vertical and other vertical teams.
• Mentor and train junior and intermediate sales representatives within the team.
• Lead special projects and initiatives to improve sales processes and customer satisfaction.
• Navigate complex capital projects.

Skills

Customer sales

Negotiation

Communication

Valves knowledge

MS Office

Quality standards

Technical training

Team mentoring

Travel

Education

Bachelor's degree or equivalent (business/engineering)

Tools

CRM software

ERP systems

Job description

Setpoint Integrated Solutions, Inc. seeks an Inside Sales Representative III to translate complex customer needs into winning proposals for new products, systems, and WIP jobs. You will size solutions, negotiate pricing, and present compelling offers while supporting multiple product lines.

You will develop expert knowledge of services, pricing, OEM relations, and sales processes. Travel and collaboration with cross-functional teams will be essential to success.