Senior Inside Sales Representative

Avient Corporation; Avon Lake (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

Avient Corporation in Avon Lake, Ohio is seeking a Senior Inside Sales Representative to manage an assigned account base with minimal supervision and to deliver value to customers through proactive engagement and solution selling.

You will drive profitable revenue growth, achieve margin targets, utilize CRM and sales tools, collaborate with channel partners, maintain current accounts, develop new ones, and travel as necessary to support client needs and trade show participation.

Qualifications

• Strong verbal and written communication skills.
• Excellent customer service and relationship-building abilities.
• Proficiency with Microsoft Office and CRM systems (e.g., Salesforce).
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and work in a fast-paced environment.
• Problem-solving and negotiation skills.
• Self-motivated with the ability to work independently and as part of a team.
• Experience in a manufacturing or industrial environment preferred (if applicable).

Responsibilities

• Deliver profitable revenue growth and achieve stated gross margin targets as a percentage of sales.
• Approach the sales process with a high degree of professionalism using customer centric selling tools and CRM.
• Exercise discretion and independent judgment on selling activities and product pricing.
• Work as part of the sales team to maintain and grow sales territory.
• Collaborate with channel partners to close business based on customer requirements.
• Maintain current accounts and develop new ones, assessing customer needs and pressures.
• May travel to maintain and grow assigned accounts.
• Serve as the primary company contact for assigned accounts and represent Avient at trade shows.

Skills

Verbal communication

Written communication

Customer service

Relationship-building

Time management

Negotiation

Education

High school diploma or GED

Associate's or Bachelor's in Business/Marketing/Communications

Tools

Microsoft Office

Salesforce CRM

Job description

The Senior Inside Sales Representative, with minimal supervision, manages an assigned sales account base and functions to provide value to a selected group of customers.

Essential Duties & Responsibilities

• Deliver profitable revenue growth and achieve stated gross margin targets as a percentage of sales.
• Approach the sales process with a high degree of professionalism and effectiveness by successful utilization of customer centric selling skills and tools, such as use of scorecards, business reviews, EVE tools, high/wide/deep, 5 warning signs, prospecting & new account calls, development of a robust sales funnel, collecting ARs, avoidance of bad debts, cross selling, and effective CRM system management.
• Exercise discretion and independent judgment with respect to specific selling activities. These include, but are not limited to, solutions including appropriate product grades to be offered for specific applications and markets; appropriate use of standard product grades versus a custom compounded product and; competitive pricing of products.
• Work as part of the sales team to maintain and grow sales territory.
• Work both directly and cooperatively with channel partners to close business based on customer's purchasing requirements.
• Maintains current accounts as well as develops new accounts. This includes independent assessment of a customer's needs and the presence of competitive pressures.
• May be necessary to travel to maintain and grow assigned accounts.
• Serve as the primary company contact for assigned accounts.
• May be required to serve as a primary company representative at trade shows, conferences and in other promotional settings.
• As an individual and sales team member, contributes to the company's planning of both long- and short-term business objectives. This will include periodic and annual sales forecasts, as well as the setting of sales goals.

Education

High school diploma or GED required. Associate's or Bachelor's degree in Business, Marketing, Communications, or a related field preferred.

Qualifications

• Strong verbal and written communication skills.
• Excellent customer service and relationship-building abilities.
• Proficiency with Microsoft Office and CRM systems (e.g., Salesforce).
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and work in a fast-paced environment.
• Problem-solving and negotiation skills.
• Self-motivated with the ability to work independently and as part of a team.
• Experience in a manufacturing or industrial environment preferred (if applicable).

Avient is an equal opportunity employer. We maintain a policy of non-discrimination in providing equal employment to all qualified employees and candidates regardless of race, sex, sexual orientation, gender identity, age, color, religion, national origin, disability, genetic information, protected veteran's status, or other legally protected classification in accordance with applicable federal, state and local law. If you need an accommodation because of a disability to complete an online application, please contact the Avient HR Team by emailing [e-mail]