Senior Infrastructure & Systems Engineer

Strategic Healthcare Programs, L.L.C.; Goleta (CA); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Health benefits

401(k) plan with company match

Employee stock purchase plan

Vacation time

Sick time

Paid holidays

Job summary

Strategic Healthcare Programs, L.L.C. is seeking a Senior Infrastructure & Systems Engineer for our Santa Barbara HQ to ensure reliable on-premises infrastructure.

You will partner with IT leadership and development teams to support enterprise systems and security initiatives. You will manage VMware, Windows Server, AD, M365, and network security while leading audits, SOC readiness, and remediation efforts.

Qualifications

• Bachelor’s Degree in IT, Computer Science, or equivalent experience.
• 5–8+ years of enterprise infrastructure/systems engineering experience.
• Strong experience with VMware, Windows Server, Active Directory, and Microsoft 365.
• Strong understanding of enterprise networking concepts.
• Experience with scripting/automation (PowerShell preferred).
• Experience with monitoring tools and SIEM platforms.
• Experience supporting audits, compliance, and security remediation.
• Strong troubleshooting and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Engineer, administer, and support enterprise infrastructure environments (primarily on-premises) including VMware and Microsoft platforms.
• Manage enterprise network infrastructure including routing, switching, firewalls, VPNs, and perimeter security.
• Design and maintain identity and access management systems (Active Directory, permissions, account lifecycle).
• Administer Microsoft 365, Exchange, and collaboration platforms (Teams, VoIP).
• Support enterprise applications, SQL environments, and business systems.
• Operate and continuously improve IT service management processes and workflows.
• Monitor system performance and proactively resolve infrastructure issues.
• Perform patching, vulnerability remediation, and system hardening.
• Support SIEM, logging, and security monitoring initiatives.
• Provide advanced troubleshooting across systems, servers, and network infrastructure.
• Support remote workforce operations, including home network analysis when required.
• Collaborate continuously with IT staff via Microsoft Teams for awareness of tasks and priorities.
• Maintain documentation, SOPs, and operational standards.
• Lead IT infrastructure and operational projects including planning, execution, and reporting.
• Conduct quarterly internal system and security audits.
• Lead and support annual SOC and cybersecurity audit preparation, assessment, and remediation.
• Support compliance initiatives and regulatory audit requirements.
• Collaborate with vendors and internal stakeholders.
• Participate in on-call rotation.
• Other duties as assigned

Skills

VMware

Windows Server

Active Directory

Microsoft 365

Networking concepts

PowerShell

Monitoring & SIEM

Audits & Compliance

Troubleshooting

Multi-priority management

Education

Bachelor's Degree in IT/CS

Tools

PowerShell

SIEM platforms

Microsoft 365 administration

Job description

Job Category: Information Systems

Requisition Number: SYSTE018750

• Full-Time
• On-site

Locations

Showing 1 location

SHP - HQ
Goleta, CA 93117, USA

Description

Strategic Healthcare Programs (SHP) is a leader in analytics and performance management solutions for the post-acute healthcare market. Since 1996, we have helped more than 10,000 organizations nationwide, including home health agencies, hospices, and skilled nursing facilities, and turn clinical and operational data into real-time intelligence that improves patient outcomes. We are a SaaS company headquartered in Santa Barbara, CA, and a subsidiary of Roper Technologies (NYSE: ROP).

We are not just building software. We are building tools that help caregivers deliver better care to patients when it matters most. If that mission resonates with you, keep reading.

The Senior Infrastructure & Systems Engineer will be a key contributor within the IT Operations organization and is responsible for the reliability, security, and performance of primarily on-premises enterprise infrastructure. This role partners closely with IT leadership, development teams, and business stakeholders to support and enhance enterprise systems.

The Senior Infrastructure & Systems Engineer reports directly to the Director of IT and works collaboratively across departments. This is a full-time on-site position at the Headquarters Office in Santa Barbara, CA.

Core Responsibilities and Functions:

• Engineer, administer, and support enterprise infrastructure environments (primarily on-premises) including VMware and Microsoft platforms
• Manage enterprise network infrastructure including routing, switching, firewalls, VPNs, and perimeter security
• Design and maintain identity and access management systems (Active Directory, permissions, account lifecycle)
• Administer Microsoft 365, Exchange, and collaboration platforms (Teams, VoIP)
• Support enterprise applications, SQL environments, and business systems
• Operate and continuously improve IT service management processes and workflows
• Monitor system performance and proactively resolve infrastructure issues
• Perform patching, vulnerability remediation, and system hardening
• Support SIEM, logging, and security monitoring initiatives
• Provide advanced troubleshooting across systems, servers, and network infrastructure
• Support remote workforce operations, including home network analysis when required
• Collaborate continuously with IT staff via Microsoft Teams for awareness of tasks and priorities
• Maintain documentation, SOPs, and operational standards
• Lead IT infrastructure and operational projects including planning, execution, and reporting
• Conduct quarterly internal system and security audits
• Lead and support annual SOC and cybersecurity audit preparation, assessment, and remediation
• Support compliance initiatives and regulatory audit requirements
• Collaborate with vendors and internal stakeholders
• Participate in on-call rotation
• Other duties as assigned

Knowledge, Skills, Abilities, and Experience:

• Bachelor’s Degree in IT, Computer Science, or equivalent experience
• 5–8+ years of enterprise infrastructure/systems engineering experience
• Strong experience with VMware, Windows Server, Active Directory, and Microsoft 365
• Strong understanding of enterprise networking concepts
• Experience with scripting/automation (PowerShell preferred)
• Experience with monitoring tools and SIEM platforms
• Experience supporting audits, compliance, and security remediation
• Strong troubleshooting and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment

Preferred Certifications:

• Microsoft Certifications (Azure, Microsoft 365, Identity & Security)
• VMware (VCP or equivalent)
• Cisco (CCNA or equivalent)
• CompTIA (Security+, Network+)
• Security certifications (CISSP, CySA+, or equivalent)
• ITIL, PMP, or equivalent project/service management certifications

Pay:

We value work/life balance. We offer comprehensive health benefits, a 401(k) plan with company match, an employee stock purchase plan, vacation time, sick time, and paid holidays.

This position is not eligible for immigration sponsorship.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.