Senior Infrastructure Manager (Cloud Hosting )

navapbc; United States; Remote; USD 150,000 - 200,000; Full time

Benefits offered by this job

Health insurance

Remote-friendly team

PTO & leave

Job summary

navapbc is seeking a Senior Cloud Hosting Lead to drive a multi-team program delivering public services. You will own AWS+Terraform ops, environments, releases, SaaS tenancy, and cloud cost reporting for stakeholders.

You will coordinate with partner engineering teams, manage the release calendar, and establish observability standards while supporting a remote-first, US-based team. Government/public benefits delivery experience is a plus.

Qualifications

• 8+ years in technology delivery, with 4+ years hosting/managed services leadership.
• Experience managing environments, releases, and SaaS tenancy across platforms.
• 5+ years running production infrastructure on AWS with Terraform.
• Hands-on IAM, networking, Kubernetes/ECS, and monitoring.
• Experience with cloud cost management and SLA reporting to stakeholders.
• US work authorization without visa sponsorship.

Responsibilities

• Lead hosting workstream across multiple platforms and teams.
• Coordinate environments, releases, and SaaS tenancy.
• Oversee partner team for infra, hosting, CI/CD, incident response, and monitoring.
• Hands-on AWS and Terraform operations.
• Own release calendar and coordinate deployments.
• Report cloud costs and hosting SLAs to client stakeholders.
• Establish observability standards; may manage help desk engineers.

Skills

Tech delivery

Hosting/Managed services

AWS production ops

Terraform

IAM & Networking

Kubernetes / ECS

Cost governance

Tools

AWS

Terraform

Kubernetes

CI/CD

Monitoring

Job description

Role overview

Lead the cloud hosting workstream for a multi-team program delivering public services. You will coordinate infrastructure, environments, releases, SaaS tenancy, service levels, and cloud spending while working directly with a partner engineering team. The role combines hand-on AWS and Terraform operations with cross-team delivery coordination and operational oversight.

Responsibilities

• Manage environments, releases, and SaaS tenancy across several platforms.
• Oversee a partner team responsible for infrastructure, hosting, CI/CD, incident response, monitoring, and alerting.
• Work hand-on with AWS and Terraform operations alongside that team.
• Own the release calendar and coordinate deployments across delivery teams.
• Coordinate cloud cost management with the FinOps lead and report hosting service levels to client stakeholders.
• Establish and implement observability standards across teams; the role may also manage help desk engineers.

Requirements

• At least 8 years in technology delivery, including 4 or more years managing hosting or managed services work.
• Experience managing environments, releases, partner engineers, and SaaS tenancy across multiple platforms.
• At least 5 years operating production infrastructure on AWS with Terraform.
• Hand-on knowledge of IAM, networking, Kubernetes or ECS, and monitoring.
• Experience owning cloud cost management and service-level reporting for stakeholders.
• Authorization to work in the United States without current or future visa sponsorship; government contract checks may apply.

Nice to have

• People management experience, FinOps practice, and release coordination across several teams.
• Familiarity with Amazon Connect, Salesforce, or Microsoft Dynamics tenancy.
• Experience delivering software for government or public benefits programs.

Benefits and work setup

• Fully remote work is available to residents of specified U.S. states; the role requires working from the contiguous United States.
• The listing describes health and insurance coverage, paid time off, home office and utility support, learning resources, and a remote-friendly team environment.
• The position is contingent on a contract award.