Senior Infrastructure Manager (Cloud Hosting )

Nava; United States; Remote; USD 140,000 - 200,000; Full time

Job summary

Nava seeks a Senior Infrastructure Manager for Cloud Hosting to lead hosting across environments, releases, and SaaS tenancy. You will oversee a partner team, work hands-on with Terraform and AWS, and set observability standards for multiple government-focused platforms.

You will own release calendars, coordinate across teams, manage cloud costs with FinOps, and may lead the help desk engineers. A strong hosting/CI/CD background is essential.

Qualifications

• 8+ years of technology delivery, with 4+ managing a hosting or managed services workstream.
• Managed environments, releases,

Responsibilities

• Manage the hosting workstream across environments, releases and SaaS tenancy for several platforms
• Oversee a subcontracted partner team through the infrastructure build, hosting, release management and CI/CD pipeline, incident response, and system monitoring and alerting
• Work hands-on in Terraform and AWS operations alongside the partner team
• Own the release calendar and coordinate releases across several delivery teams
• Manage cloud costs with the program's FinOps lead and report on the hosting SLA to the client
• Set and implement the observability standard every team builds toward
• Potential to be the people manager for the help desk engineering team

Skills

Tech delivery

Hosting management

Release management

CI/CD pipelines

Tools

Terraform

AWS

Job description

About Nava

Nava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2015, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges.

As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services. People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good.

Final title/compensation will be determined by how your interview weighs against our core competencies during your interview cycle. This position is contingent based on contract award.

Position summary

You will work on cross-functional teams to build scalable systems for our government -- designing, implementing, and delivering services that millions of Americans depend on. You care deeply about working on technology that improves people's lives, but don't think technology is always the answer. You are passionate about building large-scale systems that are inclusive, well-designed, fast, scalable, and secure, and you'll help set high standards for our teams in terms of simplicity, empathy, and accessibility.

The Senior Infrastructure Manager for Cloud Hosting runs the hosting workstream for a program delivered by several vendors: environments, releases, SaaS tenancy, cloud costs and the hosting SLA. You'll oversee a partner team that builds and operates the infrastructure, work hands-on with them in Terraform and AWS, and potentially manage the help desk engineers on your team. You also set the observability standard every delivery team builds toward.

What you'll do

• Manage the hosting workstream across environments, releases and SaaS tenancy for several platforms
• Oversee a subcontracted partner team through the infrastructure build, hosting, release management and CI/CD pipeline, incident response, and system monitoring and alerting
• Work hands-on in Terraform and AWS operations alongside the partner team
• Own the release calendar and coordinate releases across several delivery teams
• Manage cloud costs with the program's FinOps lead and report on the hosting SLA to the client
• Set and implement the observability standard every team builds toward
• Potential to be the people manager for the help desk engineering team

Required skills

• 8+ years in technology delivery, with 4+ managing a hosting or managed services workstream
• Managed environments, releases,