Senior Infrastructure Engineer-FileNet Support

Health Care Service Corporation; Helena (MT); On-site; USD 82,000 - 150,000; Full time

Job summary

A leading healthcare organization in Helena, Montana is seeking an IT professional to collaborate on infrastructure solutions and manage IBM FileNet systems. The ideal candidate will have a Bachelor's degree and extensive experience in Information Technology, specifically with IBM FileNet P8 components. This role offers a competitive salary and comprehensive benefits package.

Benefits

Health and wellness benefits

401(k) savings plan

Pension plan

Paid time off

Tuition reimbursement

Qualifications

• Bachelors Degree and 4 years in Information Technology or relevant experience required.
• Provide day-to-day support and administration of IBM FileNet P8 components.
• Ability to prioritize and make trade-off decisions.

Responsibilities

• Collaborate with engineering and operations teams on infrastructure solutions.
• Participate in design and build of repeatable deployment patterns.
• Monitor the health and performance of the FileNet environment.

Skills

Information Technology experience

IBM FileNet P8

Dynatrace

Splunk

Problem solving

ITIL v3

Education

Bachelor's Degree in Computer Science or related fields

Tools

FileNet Content Engine (CE)

Process Engine (PE)

Content Navigator (ICN)

Job description

Overview

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This position is responsible for collaborating with solutions engineering, infrastructure operations, and infrastructure service management teams in the design and build of infrastructure solutions/blueprints for area of responsibility. Participating in the design and build of repeatable patterns (build-kits) to improve deployment times for non-prod and prod environments. Transitioning knowledge to infrastructure operations.

Required Job Qualifications

• Bachelors Degree and 4 years in Information Technology or relevant experience OR Technical Certification and/or College Courses and 6 year Information Technology experience OR 8 years Information Technology experience.
• Provide day-to-day support and administration of IBM FileNet P8 and associated components including:
  • FileNet Content Engine (CE)
  • Process Engine (PE)
  • Content Navigator (ICN)
  • CEBIT
  • ECM Content Services
• Monitor the health, performance, and availability of the FileNet environment using Dynatrace, Splunk, and other internal tools.
• Infrastructure Automation
• Operations Management
• ITIL v3
• IT standards, procedures, policies
• Ability to simplify & standardize complex concepts / processes
• Understanding of business priorities (e.g., vision), trends (e.g., industry knowledge) and markets (e.g., existing/ planned)
• Oral & written communications
• Problem solving / analytical skills, tools and techniques
• Supplier management
• Ability to prioritize and make trade-off decisions
• Drive cross functional execution
• Adaptability and ability to introduce / manage change
• Teamwork and collaboration
• Organized and detail oriented
• Analytical and problem solving skills

Preferred Job Qualifications

• Bachelor's Degree (Computer Science, MIS, or related degrees).

• LI-NV1
• LI-Hybrid
• 'This job description is not intended to be all inclusive and the employee will also perform other reasonably related duties as assigned.'

Pay and Benefits

Pay Transparency Statement: At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

HCSC Employment Statement

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range $82,700.00 - $149,300.00. Exact compensation may vary based on skills, experience, and location.