Senior Infrastructure Engineer

Cornerstone Brands (A Division of QVC Group); Olde West Chester (OH); Hybrid; USD 85,000 - 115,000; Full time

Benefits offered by this job

Competitive compensation

Paid time off

Health care benefits from day 1

401(k)

Tuition reimbursement

Employee assistance program

Company discounts

Job summary

Cornerstone Brands (A Division of QVC Group) is looking for a Senior Infrastructure Engineer to provide technical support and troubleshoot issues in a hybrid environment. You'll oversee critical infrastructures, guide junior engineers, and evaluate new technologies. Candidates should have a Bachelor's in Computer Science or a related field and at least 5 years of experience in infrastructure networking, particularly in a Cisco-centric setup. The role requires robust knowledge of networking protocols and WAN technologies, and you will be expected to work onsite several days a week in Olde West Chester, OH.

Qualifications

• 5+ years experience with infrastructure networking and its impact on technologies.
• Expertise in building, monitoring, and troubleshooting a Cisco centric environment.
• Knowledge of Cisco Nexus series of switches.

Responsibilities

• Provide 2nd and 3rd level support for issues escalated from junior engineers.
• Lead or participate in SWAT teams for mission critical applications.
• Design environments of increasing complexity and scope.

Skills

Infrastructure networking

Troubleshooting

Cisco environment

Routing and switching

Network protocols

WAN Technologies

Load Balancers

Network Firewalls

Education

Bachelor's Degree in Computer Science or related fields

Job description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands: QVC®, HSN®, and our four Cornerstone brands. The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life. Cornerstone comprises four interactive, aspirational home and apparel lifestyle brands: Ballard Designs®, Frontgate®, Grandin Road® and Garnet Hill®.

Your Opportunity, Your Team

• The Senior Infrastructure Engineer supports Cornerstone Brands (Ballard Designs, Frontgate, Grandin Road, Garnet Hill), and provides expertise to assure the effective performance of one or more key components of the organization’s technical infrastructure for large to enterprise environments. You will report to the Senior Director IT Infrastructure.

Where You'll Work

• This role is hybrid and will require you to be onsite at our West Chester, OH office several days per week. Relocation assistance is not available for this role.

What You’ll Do

• Provide 2nd and 3rd level support and troubleshooting for issues escalated from more junior engineers on installed technical solutions.
• Seen by IT colleagues as a technical resource in their area of expertise.
• Lead or participate in SWAT teams involving mission critical applications.
• Leads in the evaluation of new technologies relative to their domain(s) and makes strategic recommendations.
• Work independently to design environments of increasing complexity and scope.
• Contribute to design specifications for cross system environments.
• Provide guidance to the Architecture TRM and Guardrails within the technical expertise.

What You’ll Bring

• Bachelors Degree in Computer Science or related fields, or equivalent combination of education and experience.
• 5+ years experience with infrastructure networking, including its impact on other technologies.
• Expertise and experience in building, monitoring, and troubleshooting a Cisco centric environment.
• Knowledge of Cisco Nexus series of switches.
• Expertise and experience in routing and switching, network protocols (i.e., spanning tree, BGP, EIGRP, HSRP, LACP, vPC), and Data Center Network Architecture concepts.
• Knowledge and experience in WAN Technologies (i.e., MPLS, E-line, Metro Ethernet, WAN Optimization).
• Experience implementing QoS and knowledge of VOIP concepts.
• Experience in troubleshooting network issues, running and analyzing packet captures.
• Experience with Load Balancers.
• Experience with Network Firewalls (i.e., ASA, Check Point or Palo Alto).

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits. QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier‑free employment process. If you need reasonable accommodations/support throughout, please contact us at [e-mail] for assistance. If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate’s qualifications, skills, experience, and geographic location as well as business and market conditions.