Senior Infrastructure Design Engineer

Blue Cross NC; Raleigh (NC); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) match

Job summary

Blue Cross NC is seeking an experienced Infrastructure Engineer to independently plan and develop complex designs for network, compute, telephony, platform, middleware and database solutions. The role emphasizes capacity planning, performance standards, and collaboration with vendors to deliver reliable data center infrastructure.

You will contribute to operational readiness, incident resolution, and ongoing upgrades, working within a Hybrid Flex environment.

Qualifications

• Bachelor's degree or advanced degree required; relevant experience may substitute.
• 5+ years in related field; in lieu of degree, 7+ years experience acceptable.
• Experience with AWS cloud environments and enterprise Linux systems is a bonus.

Responsibilities

• Independently plan and develop complex engineering designs for network, compute, telephony, platform, middleware and database solutions.
• Own and maintain technology currency and capacity planning to support established SLAs.
• Define hardware and software performance standards and ensure compliance.
• Collaborate with vendors and internal teams to align infrastructure with enterprise architecture.
• Provide operational readiness through planning, coordination and execution of performance tuning, system support, incidents and upgrades.

Education

Bachelor's degree or advanced degree (where required)

5+ years of experience in related field

In lieu of degree, 7+ years of experience in related field

Tools

AWS

Ansible

Red Hat Satellite

Linux administration

Job description

• Independently plan and develop complex engineering designs in support of the implementation of network, compute, telephony, platform, middleware and database solutions.
• Own and maintain technology currency and capacity planning in support of established SLAs.
• Define hardware and software performance standards.
• As infrastructure SME, provide expertise and knowledge in emerging technologies with strategic technology vendors
• Participate in software and hardware licensing,financial and capacity activities that plan for the most efficient way to introduce and maintain datacenter technology within the environment.
• Proactively provide information and ongoing consultation for IT and business areas as well as vendors directly or indirectly affected by the network or data center infrastructures.
• Execute the detailed infrastructure design of larger and/or more complex internal projects collaborating with IT stakeholders, service owners and partners.
• Provide operational readiness through the engineering, planning, coordination, and execution of performance and tuning analysis, systems support, incident and problem resolution, software installation, and upgrades.
• Provide detailed guidance and consultation in solutioning production incidents when required.
• Maintain appropriate standardized guidelines, work procedures and schedules for solution engineering within the data center environment to expedite workflow and ultimately improve efficiencies.
• Build collaborative relationships with the broader architecture community to effectively maintain technical roadmaps and provide input into strategies and standards related to area of specialization.
• Collaborate with vendors on infrastructure designs to ensure the final product is what was architected or designed.
• Provide new technology overviews to IT and Enterprise leadership at varied leadership forums.
• Provide direction and assistance to less experienced team members as needed.

What You Bring

• Bachelor's degree or advanced degree (where required)
• 5+ years of experience in related field.
• In lieu of degree, 7+ years of experience in related field.

Bonus Points

• Experience administering AWS cloud environments and enterprise Linux systems, including RHEL 9 and AIX.
• Hands-on expertise with Ansible and Ansible Tower for infrastructure automation and configuration management.
• Experience utilizing Red Hat Satellite for system lifecycle management, patching, and compliance activities.
• Knowledge of patch management and vulnerability remediation processes in large-scale enterprise environments.
• Understanding of security best practices and vulnerability management methodologies to support system reliability and compliance.

What You’ll Get

• The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community
• Work-life balance, flexibility, and the autonomy to do great work
• Medical, dental, and vision coverage along with numerous health and wellness programs
• Parental leave and support plus adoption and surrogacy assistance
• Career development programs and tuition reimbursement for continued education
• 401k match including an annual company contribution
• Learn more

Where You’ll Work

Our Hybrid Flex approach is built on presence with a purpose – giving you flexibility to work remotely with intentional in-person connection – that supports a workplace that’s flexible, connected, and future focused.

In a Hybrid-Flex role, you’ll work in the office at least two days a week for collaboration and connection. In a Remote Flex role, you’ll work virtually, with a few in-office visits each year for meaningful moments that matter.

Whether your role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in any states listed on this job posting. Onsite expectations will be discussed during the interview process.