SENIOR INFORMATION SYSTEMS ANALYST - EMERGENCY APPOINTMENT (HOMELESSNESS)

County of Los Angeles; Los Angeles (CA); On-site; USD 110,000 - 160,000; Full time

Job summary

The County of Los Angeles seeks an experienced Senior Information Systems Analyst to support the Department of Homeless Services and Housing during an emergency period. The role focuses on eliciting requirements, coordinating IT projects, and ensuring system functionality across the lifecycle.

This on-site position offers the chance to work with cross-functional teams, manage complex specifications, and contribute to homelessness initiatives by evaluating software options, documenting processes,

Qualifications

• Bachelor's degree in Computer Science, Information Systems, or a closely related field and 2 years of information systems analysis and design experience.
• Option II requires 1 year of experience at the level of Information Systems Analyst II.
• Option III requires 3 years of recent, full-time, paid experience in information systems analysis and design in a centralized IT organization.

Responsibilities

• Provides expertise in eliciting and documenting user requirements for large, complex systems; ensures requirements are documented.
• Coordinates change management documentation and approvals.
• Ensures requirements are met throughout the systems development life cycle.
• Conducts interviews and leads design sessions.
• Coordinates research of commercial software to meet departmental requirements.

Education

Bachelor's degree in Computer Science or Information Systems

Job description

Filing Dates

Applications will be accepted from Thursday, October 29, 2026, at 8:00 a.m. (PT) until Tuesday, November 3, 2026, 5:00 p.m. (PT). All applications must be received

Position/Program Information

Type of Recruitment

Open Competitive - Emergency

Filing Dates

Applications will be accepted from Thursday, October 29, 2026, at 8:00 a.m. (PT) until Tuesday, November 3, 2026, 5:00 p.m. (PT). All applications must be received before 5:00 p.m. (PT) on Tuesday, November 3, 2026, to be accepted.

Exam Number

HH2593A-EA

The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.

The Department of Homeless Services and Housing is seeking qualified candidates to fill emergency Senior Information Systems Analyst vacancies related to the homelessness crisis.

Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.

During your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%.

Those who successfully pass the assessment will be considered for permanent appointment to the Senior Information Systems Analyst position.

Essential Job Functions

• Provides expertise and leadership in eliciting and documenting user requirements for large, highly complex new systems or system enhancements; ensures functional and technical requirements are fully documented.
• Coordinates change management documentation and ensures that approvals are managed according to departmental procedures.
• Ensures requirements are met throughout the systems development life cycle.
• Conducts interviews, performs workflow analysis, documents scope and objectives, and leads design sessions.
• Coordinates the research of commercial software to identify products that might meet departmental requirements; analyzes and documents products' ability to meet user, functional, and technical requirements.
• Evaluates impact, performs cost/benefit analysis, analyzes constraints, and assesses risk to support go/no go and build/buy decision-making for complex systems; coordinates preparation of detailed specifications, addressing scope and boundaries of the system, data requirements, algorithms, user functions, forms and reports, workflow, interfaces, security, audit trails, and business continuity requirements.
• Coordinates development and maintenance of implementation and conversion plans, including training and test plans.
• Develops, maintains, and coordinates project plans, including project reporting.
• Develops test scenarios for complex systems; prepares user acceptance test documentation; collaborates with system users to conduct user acceptance testing.
• Coordinates the identification and resolution of complex problems.
• Coordinates unit testing, integration testing, production simulation and load testing, and network testing.
• Reviews and approves technical systems documentation and user manuals.
• Coordinates the monitoring of contractor compliance.
• Develops and reviews requests for information (RFIs), requests for proposals (RFPs), requests for quotes (RFQs), statements of works (SOWs), etc., and participates in evaluation of proposals.
• Monitors systems compliance with established IT policies, procedures, guidelines, plans and standards.
• Leads team of analysts or mentor other analysts, as required.
• Coordinates the installation of software in support of business applications, as required.
• Coordinates the preparation of hardware and software specifications for procurement, as required.

For more information about this position, please visit the class specification: Senior Information Systems Analyst.

Requirements

Requirements to Qualify

Option i

Graduation from an accredited college or university with a bachelor's degree in Computer Science, Information Systems, or a closely related field. -AND- Two (2) years of recent, full-time, paid experience in information systems analysis and design in a centralized information technology organization.

Option II

One (1) year of experience at the level of Information Systems Analyst II.

Option Iii

Three (3) years of recent, full-time, paid experience in information systems analysis and design in a centralized information technology organization.

You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment.

Special Requirement Information

• To receive credit for your education, include a copy of your official diploma or letter/certificate and official transcript from an accredited institution within seven (7) calendar days of the end of the filing period. Please submit documentation to [e-mail] and indicate your name, the exam name, and the exam number. The document should show the date the degree was conferred and be in English; if it is in a foreign language, it must be translated and evaluated for equivalency to U.S. standards. For more information on our standards for educational documents, please visit: https://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf and https://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_ACE_Resource_Guide.pdf . We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst.
• A centralized information technology (IT) organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the Chief Information Technology official for the department or major organizational unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organizational unit.
• In the County of Los Angeles, experience at the level of Information Systems Analyst II is defined as analyzes and defines requirements and business functions, designs functional systems specifications and tests and coordinates the implementation of new application systems and/or revisions to existing systems.

License

A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

Physical Class

II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

Desirable Qualifications

• Experience working for a homeless, housing, service provider and/or similar public agency.
• Two (2) years of experience managing the a team that develops training materials, such as user guides, workflows, videos, etc. and delivering training sessions/workshops to increase system literacy and translate technical system functionality into clear instructions for non-technical users.
• Two (2) years of experience managing enterprise or cloud-based business systems, including system implementations, rollouts, enhancements, and related management initiatives.
• Two (2) years of experience implementing and utilizing business process modeling and requirements management tools to document business processes, develop and manage requirements, and support IT system implementation and process improvement initiatives.
• Two (2) years of experience within the last three (3) years working with one or more of the following technologies that support Homelessness Services systems within a public agency:
  • Microsoft 365 Ecosystem: SharePoint, Power Platform, Microsoft Teams
  • Server management and cloud services such as: IIS Server, Azure Cloud, or other Cloud-based server technologies
  • Database management and data visualization software such as: Microsoft SQL Server (MSSQL), SSIS (SQL Server Integration Services, ETL), SSRS (SQL Server Reporting Services), Microsoft Power BI, Cloud-based platforms such Databricks, Snowflake, or BigQuery, or code-based analytics platforms such as R, Python, or SQL
  • Database development: experience integrating database logic into web applications such as LA-HOP, RMS, UHA, or public facing interface

Additional Information

Exam Content

During your initial work period, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment.

Application and Filing Information

Applications must be filed online only and will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment remains open or reopens for filing, we encourage you to submit a new application. This will allow you to reaffirm your interest and update any relevant information. Please note, applicants will not receive individual notifications regarding their application or whether they meet the requirements.

Other important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add [e-mail] as well as [e-mail], and [e-mail] to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.

You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.

Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

Social Security Number

Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

Computer and Internet Access at Public Libraries

For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

Anti-Racism, Diversity, and Inclusion (ARDI)

The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

Department Contact Name:

Neetu Sangtani

Department Contact Email:

[e-mail]

Teletype Phone:

[phone]

COUNTY OF LOS ANGELES

Employment Information

Any language contained in the job posting supersedes any language contained below.

This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.

Equal Employment Opportunity/Non-Discrimination Statement

The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit: https://employee.hr.lacounty.gov/eeo-programs/.

Testing Accommodations For Applicants

The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit: https://hr.lacounty.gov/accessibility/.

Fair Chance

The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).

Employment Eligibility

Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.

Career PathFinder

Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at http://career-pathfinder.hr.lacounty.gov.

Veteran’s Credit

Pursuant to the County Charter and County policy, in all open competitive examinations (i.e., examinations open to everyone), the County of Los Angeles will add a credit of 10 percent of the total credits specified for such examination to the final passing score of an honorably discharged veteran, as well as the spouse of a deceased or disabled veteran, who served in the Armed Forces of the United States under specific conditions.

For more information on veteran’s credit, please visit: https://file.lacounty.gov/SDSInter/dhr/205102_PPG_115.pdf

Revised September 2025

For detailed information, please click here

01

• I understand the above information and instructions.

02

• Yes, I understand and am willing to perform all necessary work duties.

03

• Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add [e-mail] as well as [e-mail], and [e-mail] to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.
• I understand the above information and instructions.

04

• Do you have a Bachelor’s degree from an accredited college or university* in Computer Science, Information Systems, or a closely related field?
• To receive credit for your education, include a copy of your official diploma or letter/certificate -AND- official transcript from an accredited institution within seven (7) calendar days of the end of the filing period. Please submit documentation to [e-mail] and indicate your name, the exam name, and the exam number. The document should show the date the degree was conferred and be in English; if it is in a foreign language, it must be translated and evaluated for equivalency to U.S. standards. For more information on our standards for educational documents, please visit: https://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf and https://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_ACE_Resource_Guide.pdf . We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst.
• Yes, I have a Bachelor's degree from an accredited college or university* in Computer Science, Information Systems, or a closely related field and I have attached a copy of my official diploma or letter/certificate and official transcripts as proof to my online application.
• Yes, I have a Bachelor's degree from an accredited college or university* in Computer Science, Information Systems, or a closely related field and I will email a copy of my official diploma or letter/certificate and official transcripts as proof to [e-mail] within seven (7) calendar days of the end of the filing period.
• No, I do not have a Bachelor’s degree from an accredited college or university* in Computer Science, Information Systems, or a closely related field.

05

• How much full-time, paid experience do you have in information systems analysis and design in a centralized information technology organization**?
• A centralized information technology (IT) organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the Chief Information Technology official for the department or major organizational unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organizational unit.
• No experience
• Less than 6 months
• 6 months to less than 1 year
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years or more

06

• Please describe your experience that supports your response to Question #4, and include the following information:
• Payroll Title
• Department and Division/Section/Unit
• Dates of Employment: FROM (mm/dd/yy) - TO (mm/dd/yy)
• Number of hours worked per week
• Duties performed
• If you do not have experience in this area, please indicate "N/A".

07

• How much experience do you have at the level of Information Systems Analyst II?***
• In the County of Los Angeles, experience at the level of Information Systems Analyst II is defined as analyzes and defines requirements and business functions, designs functional systems specifications and tests and coordinates the implementation of new application systems and/or revisions to existing systems.
• No experience
• Less than 6 months
• 6 months to less than 1 year
• 1 year or more

08

• Please describe your experience that supports your response to Question #7, and include the following information:
• Payroll Title
• Department and Division/Section/Unit
• Dates of Employment: FROM (mm/dd/yy) - TO (mm/dd/yy)
• Number of hours worked per week
• Duties performed
• If you do not have experience in this area, please indicate "N/A".

09

• Desirable Qualifications
• ... (question list continues ...)

10

• Do you have experience working for a homeless, housing, service provider and/or similar public agency?
• Yes
• No

11

• Please describe your experience that supports your responses to Questions #10, and include the following information:
• Payroll Title
• Department and Division/Section/Unit
• Dates of Employment: FROM (mm/dd/yy) - TO (mm/dd/yy)
• Number of hours worked per week
• Duties performed
• If you do not have experience in this area, please indicate "N/A".

12

• How much experience do you have managing a team that develops training materials, such as user guides, workflows, videos, etc. and delivering training sessions/workshops to increase system literacy and translate technical system functionality into clear instructions for non-technical users?
• No experience
• Less than 6 months
• 6 months to less than 1 year
• 1 year to less than 2 years
• 2 years or more

13

• Please describe your experience that supports your response to Question #12, and include the following information:
• Payroll Title
• Department and Division/Section/Unit
• Dates of Employment: FROM (mm/dd/yy) - TO (mm/dd/yy)
• Number of hours worked per week
• Duties performed
• If you do not have experience in this area, please indicate "N/A".

14

• How much experience do you have managing enterprise or cloud-based business systems, including system implementations, rollouts, enhancements, and related management initiatives?
• No experience
• Less than 6 months
• 6 months to less than 1 year
• 1 year to less than 2 years
• 2 years or more

15

• Please describe your experience that supports your response to Question #14, and include the following information:
• Payroll Title
• Department and Division/Section/Unit
• Dates of Employment: FROM (mm/dd/yy) - TO (mm/dd/yy)
• Number of hours worked per week
• Duties performed
• If you do not have experience in this area, please indicate "N/A".

16

• How much experience do you have implementing and utilizing business process modeling and requirements management tools to document business processes, develop and manage requirements, and support IT system implementation and process improvement initiatives?
• No experience
• Less than 6 months
• 6 months to less than 1 year
• 1 year to less than 2 years
• 2 years or more

17

• Please describe your experience that supports your response to Question #16, and include the following information:
• Payroll Title
• Department and Division/Section/Unit
• Dates of Employment: FROM (mm/dd/yy) - TO (mm/dd/yy)
• Number of hours worked per week
• Duties performed
• If you do not have experience in this area, please indicate "N/A".

18

• How much experience do you have within the last three (3) years working with one or more of the following technologies that support Homelessness Services systems within a public agency:
• Microsoft 365 Ecosystem: SharePoint, Power Platform, Microsoft Teams 2. Server management and cloud services such as: IIS Server, Azure Cloud, or other Cloud-based server technologies 3. Database management and data visualization software such as: Microsoft SQL Server (MSSQL), SSIS (SQL Server Integration Services, ETL), SSRS (SQL Server Reporting Services), Microsoft Power BI, Cloud-based platforms such Databricks, Snowflake, or BigQuery, or code-based analytics platforms such as R, Python, or SQL 4. Database development: experience integrating database logic into web applications such as LA-HOP, RMS, UHA, or public facing interface
• No experience
• Less than 6 months
• 6 months to less than 1 year
• 1 year to less than 2 years
• 2 years or more

19

• Please indicate which technologies you have experience working with that support Homelessness Services systems within a public agency. (select all that apply)
• Microsoft 365 Ecosystem: SharePoint, Power Platform, Microsoft Teams
• Server management and cloud services such as: IIS Server, Azure Cloud, or other Cloud-based server technologies
• Database management and data visualization software such as: Microsoft SQL Server (MSSQL), SSIS (SQL Server Integration Services, ETL), SSRS (SQL Server Reporting Services), Microsoft Power BI, Cloud-based platforms such Databricks, Snowflake, or BigQuery, or code-based analytics platforms such as R, Python, or SQL
• Database development: experience integrating database logic into web applications such as LA-HOP, RMS, UHA, or public facing interface
• No experience

20

• Please describe your experience that supports your responses to Question #18 and #19, and include the following information:
• Payroll Title
• Department and Division/Section/Unit
• Dates of Employment: FROM (mm/dd/yy) - TO (mm/dd/yy)
• Number of hours worked per week
• Duties performed
• If you do not have experience in this area, please indicate "N/A".

Required Question