Senior Informatics Sales Specialist, West

Illumina; Washington (District of Columbia); Remote; USD 105,000 - 159,000; Full time

Job summary

A leading genomics company is seeking a Senior Informatics Sales Specialist based in the United States. This role requires extensive knowledge in genomics and informatics along with strong sales expertise. Responsibilities include driving customer adoption of informatics products, providing technical guidance, and engaging with key stakeholders. Candidates must have a minimum of 5 years of related experience and be willing to travel. Competitive compensation and benefits are offered.

Benefits

Health, dental, and vision insurance

Retirement plan

Paid time off

Equity opportunities

Qualifications

• 5+ years relevant experience in genomics or informatics.
• Experience with sequencing data analysis and interpretation.
• Ability to engage with C-level executives and IT leaders.

Responsibilities

• Drive customer adoption of Informatics products.
• Provide technical guidance during the sales cycle.
• Collaborate with sales team members to ensure customer success.

Skills

Technical sales expertise

Genomics knowledge

Problem-solving skills

Communication skills

Interpersonal skills

Knowledge of cloud services

Linux

Python

Education

Degree in Bioinformatics, Molecular Biology, Genetics, or Biochemistry

Masters or PhD

Tools

Next Generation Sequencing applications

Data analysis software

Job description

Overview

What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Position Summary

The Senior Informatics Sales Specialist will use their strong genomics and informatics technical knowledge and expertise to identify and close informatics opportunities. This involves selling to prospective customers and Illumina colleagues on Next Generation Sequencing and Genomic data analysis pipelines, applications and products primarily for use in genetic and clinical research or testing. They will act as an influencer and expert resource for customers and others to ensure success while enabling sales growth through strategic activities and creative problem solving. The Informatics Sales Specialist should be viewed as a “go to” subject matter expert for all things Informatics, with primary focus on Illumina’s enterprise products.

As an Informatics Sales Specialist, you are impacting data analysis and decisions through effective engagement with C-level executives, business development executives, IT leaders, architects, developers, and bioinformaticians. You are establishing Illumina as a prominent cloud-based enterprise platform provider to the Research, Clinical, Pharma, PopGen and Healthcare sectors.

Position Responsibilities

• Drive customer adoption and utilization and thus sales growth of our Informatics products by providing technical guidance and subject matter expertise during the sales cycle.
• Present areas of expertise including laboratory notebooks, data science (AI/ML), genomics applications and methods, cloud-based workflows and pipelines, LIMS, and analysis, annotation, interpretation and reporting from NGS testing in clinical and research settings.
• Consult with customers on informatics requirements (hardware and software) needed for data analysis, typically application-specific to Illumina products.
• Provide proof-of-concept / proof-of-principle analyses to demonstrate product fit-for-purpose.
• Partner with third-party providers to deliver end-to-end solutions that drive Illumina value in research and clinical labs.
• Collaborate with other sales team members, account managers, and other sales specialists to ensure customer success in bioinformatics and NGS data analysis, with close collaboration with Sequencing Specialist teams.
• Develop, coordinate and conduct both basic and advanced informatics presentations and seminars for customers, including demos and some proof-of-concept work.
• Involve other technical or supporting roles as needed to facilitate in-depth demos and customer assessments or pilots to drive sales.
• Provide Voice of Customer input to development and marketing teams as needed.
• Become the sub-regional subject matter expert for Informatics and train the broader sales organization.
• Assist customers to remove informatics barriers that may unlock sample volume, drive sequencing consumables uptake and grow the sales pipeline.
• Prepare and present relevant sales performance data as needed.
• Develop and manage a robust pipeline of opportunities and contribute to annual account manager strategic account planning.

Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to individual responsibilities may occur due to business needs.

Position Requirements

• 5+ years relevant experience.
• Must be willing to travel ~50%.
• Experience with sequencing data analysis and interpretation (variant calling, filtering, annotation, interpretation and reporting).
• Knowledge of sequencing and multi-omics applications (current and emerging), related data formats, file types, data footprints, and typical analysis methods.
• Recognized deep technical expertise in clinical informatics, bioinformatics or an associated area.
• Experience with common software toolkits, applications, pipelines and algorithms for Next Generation Sequencing analysis, including emerging enterprise platforms.
• Knowledge of relevant cloud services and providers, including basic pricing models.
• Working knowledge of Linux, command line, Python and APIs.
• Demonstrated written and verbal communication and training skills.
• Outstanding problem solving and interpersonal skills.
• Ability to work independently on highly complex problems requiring analysis of multiple variables and to provide outstanding customer service in a collaborative, matrixed environment.

All listed requirements are deemed essential functions to this position; however, business conditions may require reasonable accommodations for additional tasks and responsibilities.

Preferred Experience/Education/Skills

• Typically requires a minimum of 5 years of related experience with a sciences degree in Bioinformatics, Molecular Biology, Genetics, or Biochemistry. Masters or PhD preferred.
• Experience in a direct sales or similar customer facing role is highly desirable but not essential.

Location

Must be based in a major US city that is near a main airport and near one of the selling territories that comprise the AMR West sub-region. Relocation package is not included for this position.

Compensation and Benefits

The estimated base salary range for the Senior Informatics Sales Specialist, West role based in the United States is: $105,600 - $158,400. Compensation decisions are based on factors including qualifications, location, internal equity, and market data. Employees are eligible for variable pay (bonus or commission) and may receive equity. Illumina offers benefits including health/dental/vision, retirement, paid time off, and other programs.

Illumina is committed to belonging and inclusivity. We maintain pay equity and support Employee Resource Groups (ERG) that promote career development and cultural awareness. We are an equal opportunity employer, and we prohibit the use of generative AI in the application and interview process. If you require accommodation to complete the application or interview, please contact [e-mail].

For more information, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.