Senior Incident Response Security Engineer - Escalations

Intuit; Charlotte (NC); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit is seeking an experienced Senior IR Security Engineer to join our Escalations team within the SOC, focusing on rapid response to cyber-attacks, incident management, and AI-enabled security operations.

You will lead investigations, coordinate with cross-functional teams, develop playbooks for AI/LLM security risks, and mentor junior responders while driving regulatory compliance and improving incident readiness across the organization.

Qualifications

• Experience in a dedicated cybersecurity role with IR focus.
• Strong understanding of incident response lifecycle and playbooks.
• Familiarity with modern AI/LLM security risks and mitigations.

Responsibilities

• Oversee and respond to escalated security events and incidents.
• Lead investigations to determine root cause, scope, and impact.
• Develop and maintain IR playbooks for AI/LLM platforms and AI SOC risks.

Skills

Incident response

Communication

Analytical thinking

Autonomy

Task prioritization

Education

Bachelor's degree in CS/cybersecurity

Tools

CrowdStrike Falcon

Wiz

Splunk

Job description

Overview

We are seeking an experienced Senior IR Security Engineer to join our Escalations team within the broader Security Operations Center (SOC), to help our organization respond to modern cyber-attacks. The ideal candidate will have a deep understanding of the security incident response and incident management process, attacker kill chains and methodologies, and the ability to respond quickly to attacks, restore services, and investigate root cause. Just as importantly, they'll be fluent in the AI-enabled SOC of today; leveraging frontier AI platforms and AI SOC tools to move faster, while understanding the new risks that AI and agentic systems introduce to the environments we defend. As a member of our SOC, you will closely collaborate with security engineers to design and implement solutions, improve incident response readiness, and provide guidance and training to partner teams.

Responsibilities

• Oversee and promptly respond to escalated security events or investigations, and activate the security incident response plan as required.
• Provide on-call support for critical severity issues, manage communications, and report incident status to the appropriate stakeholders.
• Lead analysis and conduct investigations to ascertain the root cause, scope, and impact of security incidents.
• Leverage frontier AI platforms and AI SOC tools to accelerate triage, investigation, and documentation, and help evaluate new AI capabilities as they're onboarded.
• Investigate and respond to security incidents involving AI/LLM-based tools and agentic platforms (e.g., prompt injection, data leakage, unauthorized model access), extending IR playbooks to cover generative AI and AI SOC platform risks.
• Develop, maintain, and improve incident response plans, procedures, and playbooks to ensure swift action and regulatory compliance.
• Present guidance and training on security best practices and incident response to organizational partners, while ensuring alignment with business objectives and compliance requirements.
• Mentor and train junior incident responders on incident handling techniques, forensic analysis, and cloud security forensics and best practices.
• Collaborate with Compliance, Legal, and Risk teams to integrate incident response operations with business and regulatory needs.
• Assess vulnerabilities, propose remediation strategies, and stay up-to-date on current and emerging security trends, threats, and countermeasures.

Qualifications

• A Bachelor's degree or higher in technology, computer science, cybersecurity, or a related field is preferred.
• Possession of industry-recognized professional certifications, such as AWS Security Specialty, GIAC, ISC2, or emerging AI security credentials, is advantageous.
• 3-5 years of experience in a dedicated cybersecurity role, with a strong emphasis on digital forensics and incident response.
• 1-3 years writing scripts or code to automate security work, comfortable using AI coding assistants and AI SOC platforms to build faster, and aware of the risks that come with AI-generated code.
• Working knowledge of AI/LLM security risks and mitigations (data exfiltration, insecure output handling, model/data supply chain risk, shadow AI usage), familiarity with frameworks such as the OWASP Top 10 for LLM Applications, MITRE ATLAS, and NIST AI RMF.
• Experience performing analysis and detection engineering using endpoint detection and response (EDR) or cloud security posture management (CSPM) tools such as CrowdStrike Falcon and Wiz.
• Comprehensive understanding of cybersecurity, networking/cloud fundamentals, and frameworks such as OWASP, MITRE ATT&CK, NIST, and CIS.
• Experience securing and managing public cloud services (AWS, Azure, GCP), with a focus on areas such as IAM, CI/CD pipelines, network security, and DLP.
• Deep understanding of Security Information and Event Management (SIEM) solutions such as Splunk or LogScale.
• Hands-on experience triaging incidents with digital forensics tools, with expertise in the security incident response lifecycle according to frameworks like NIST or SANS.
• Exceptional communication skills, both verbal and written, capable of explaining technical details to non-technical audiences and fostering strong stakeholder relationships.
• Strong analytical and problem-solving abilities, with a focus on identifying root causes and assessing risk exposure.
• Self-motivated with the ability to work autonomously, managing tasks effectively and seeking assistance when necessary.
• Proficient in working under pressure in a dynamic environment, prioritizing tasks to meet tight deadlines while maintaining procedural discipline.
• Adaptable and proactive attitude, willing to take on various responsibilities and eager to continuously learn and upgrade skills.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.