Senior In-Home AV Installation & Automation Lead

Best Buy; Alpharetta (GA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Retirement resources

Well-being support

Job summary

Best Buy is hiring a Custom In-Home Installation Lead in Alpharetta, GA to install and program advanced audio systems in homes and small businesses. You will establish cabling, program basic automation, and coordinate with sales teams, engineers, and contractors to ensure smooth deliveries and setups.

The role requires lifting capability, a valid driver’s license, and the ability to obtain any required licensing within 90 days. Strong customer service experience is essential.

Qualifications

• 1 year of experience in sales, delivery, installation or repair or military equivalent.
• 2 years of customer service experience.
• Current, valid driver’s license.
• Ability to acquire and maintain licensing within 90 days of hire.
• Driving record meets Best Buy safety standards.
• Ability to lift 75 pounds individually or 150 pounds as a team.
• Must be at least 21 years of age.

Responsibilities

• Establish the cabling infrastructure in retrofit and new construction work environments.
• Program basic automation and control systems.
• Collaborate with Best Buy sales teams, custom installation managers, engineers, programmers, general contractors and subcontractors.
• Oversee all aspects of customer deliveries, setups, tutoring sessions and troubleshooting.

Skills

Sales experience

Customer service

Valid driver’s license

Ability to lift 75 lbs

Job description

Best Buy is hiring a Custom In-Home Installation Lead in Alpharetta, GA to install and program advanced audio systems in homes and small businesses. You will establish cabling, program basic automation, and coordinate with sales teams, engineers, and contractors to ensure smooth deliveries and setups.

The role requires lifting capability, a valid driver’s license, and the ability to obtain any required licensing within 90 days. Strong customer service experience is essential.